• Resolved Dave

    (@dvaer)


    I see some support topics recently about missing installer files, and I wonder if my issue is related.

    I created a package, downloaded the .zip file fine. But the installer download was blocked because of malware detected.

    I then went into my hosting filemanager, and found out that the installer.php file was missing. Possibly my host also detected malware and pro-actively quarantined the file (not sure)?

    The .bak installer file was there, so I downloaded that with FileZilla. Then scanning it with Microsoft Defender, a trojan is detected and the file gets deleted. Below is a screenshot:

    I’ll scan my hosting account and WordPress installation, but wanted to make you aware of this as well.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same. It is false positive I hope?

    I have the same, too

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hello,

    Our team is looking into this issue and I will notify you once I get feedback from them.

    Thanks for reporting this issue.

    hi.. any news about this?

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi,

    I’m happy to inform you that our team has thoroughly investigated this issue, and we’ve determined that it’s a false positive report. You can safely disregard the antivirus warning and proceed to use the installer.php file without any concerns.

    If you have any further questions or need additional assistance, please feel free to reach out. We’re here to help!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi,

    I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

    Thanks! 

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Possibly malware on installer file’ is closed to new replies.