Version 8.0.0 Apple Pay missing

Hi @chk922!

Thank you for reaching out.

After updating to Version 8.0.0 Apple Pay and Google Pay icons are missing in all the pages. It came back when I installed the Version 7.9.

It sounds like a possible conflict between the Stripe plugin and your theme or another plugin installed; an outdated or malfunctioning code could be interfering.

To be sure this is the case, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce and Stripe, and then checking again if the issue persists.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each until you find the one causing conflict.

If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

You can find a more detailed explanation of how to do a conflict test here: https://woo.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!

I tried to use 8.0.0, switching to Storefront theme, and deactivate all the plugins except woocommerce, stripe payment and the apple pay related items. The result shows that the apple pay button does not show in the cart page (i have enable all). Only the checkout page has the apple pay icon.

I used the 7.9.3, and now the apple pay button appears again at the cart page, but not the product page (i just realized it).

I realize the Google pay button is not showing at all now in both 7.9.3 and 8.0.0. It was showing on 7.9.3.
I flushed the cache and it is still the same.
Could you please advise what to do with it?

Hi there ,

Thanks again for sharing more details on this.

I used the 7.9.3, and now the apple pay button appears again at the cart page, but not the product page (i just realized it).

I would recommend you check out this troubleshooting guide here.

I realize the Google pay button is not showing at all now in both 7.9.3 and 8.0.0. It was showing on 7.9.3.

Can you confirm that you have saved payment in your Google Chrome profile when testing Google Pay?

In the meantime, please share the link to your site so that we can also check it out from our end.

Thanks.

Just to note, version 8.0.1 has already been released.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.