• Resolved badango

    (@badango)


    I’m trying to Setup Google Site Kit (again, somehow it was not set up any more after WP Upgrade), but the Setup always just redirects to my Site when i’m at the point, where i have to give Site Kit some rights to access my Google account, no error, nothing, it just redirects to my site…

    I don’t think it’s a problem with the site itself since the same thing happens on 2 other sites (same WP Version, 6.4.3), i even tried it with several browsers (Firefox, Chrome, Opera / Opera GX), always the same.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out?@badango. So we can determine more on this, and ensure you can complete setup, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. A screen recording of your experience. You can use a service such as Loom or RecordIt to share a screen recording, while using the same form previously used to share this privately. 
    3. When you mention the same thing happens on 2 other sites, did you also move, migrate or upgrade hosting for these sites also, and do you get redirected at the same stage?

    Once we have the above we can provide the most suitable troubleshooting suggestions. I suspect that if your site URL changes, or something with your environments based on a WP Upgrade, then the callback used by Site Kit is no longer valid.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the issue remains? If so please share the information requested above and we can investigate further.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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