Nice Plugin but has huge error

Hi @kimomalcolmx,

Thank you for your feedback, and we’re sorry to hear that you’re experiencing issues with the plugin after the last WordPress update (do you mean WP 6.4.3?). We strive to ensure our plugin works seamlessly with all updates, so it’s concerning to hear about these critical issues.

To better assist you and resolve the problem, could you please provide more details about the errors you’re encountering? This will help us pinpoint the issue and work on a solution promptly. Additionally, for faster support, feel free to reach out to our dedicated support team by opening a support ticket here or here. We’re here to help!

Looking forward to hearing from you soon so we can get everything sorted out.

Hi, thanks for the update, this issue has happened on all my sites that are using this plugin, look this is one of the sites, it shows critical WordPress issue, after deactivating the plugin everything works… what can I do? I really like your plugin, but with this issue it is really bad,

Site: https://mejorhogar.es/
Error: https://prnt.sc/mr5Lz51AWyOE

Regards

Don’t worry, we will find the issue. But for that we need to know what is causing it. The URL you shared is not showing any errors that I can see. I see the plugin is running, but no error on the pages I’ve checked.

And the screenshot is not very helpful, as it doesn’t provide any information about which line of code is causing the fatal error. Could you please share your error log with us? If you cannot identify the lines you need to share, you can share the whole log using wetransfer or any other sharing service.

Could you also provide some more detail about where and when the error happens? I mean, is it happening on your Dashboard or public site? Does it happen on a particular screen or after you try to perform any action?

Please let us know so we can look into it.