No Installer file

Hi @jansnowski,

Thanks for reaching out to us.

Can you please try to get the original installer.php file from the backup archive as instructed in this post?

https://duplicator.com/knowledge-base/how-to-get-the-original-installer-that-came-with-the-archive/

Please let me know if this helps.

Hi mohammedeisa, Brilliant! Yes I found it, I see that it is called installer.rescue is that correct. I will remove the .rescue from the name and try it out shortly. What a great feature to have. I will post back here as soon as I am done. Thanks again! Janek @jansnowski

• This reply was modified 9 months ago by JanSnowski.

Hi?@jansnowski,

The installer file should be like [date][name][hash]_installer.php.bak, I don’t have information about the .rescue file.

Hi mohammedeisa

Thanks for the reply.

I have progressed to installing the site but when I go to the URL, and the login page, I get this message:

“Your PHP installation appears to be missing the MySQL extension which is required by WordPress.”

I cannot find how to overcome this problem.

Please help, regards, Janek

Hi?@jansnowski,

This problem is related to your hosting. Please reach out to the host support, share the error you found with them, and ask them to fix it for you.

I hope this helps.

Thanks!

Hi?@jansnowski,

I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

Thanks!