Dokan Compatibility

  • Resolved sydelempire

    (@sydelempire)


    9 months ago

    Whenever i make any changes from the Dokan Vendor Dashboard, such as edit or add a new product, Wordfence sometimes deny me access and then delete the product i was trying to edit or add. Wordfence also sometimes log me out if i am doing other things in the Vendor Dashboard. Whenever i log back in. It will again delete some products.

    Is it that Wordfenece is completely not compatible with Dokan Marketplace or is there a setting in Wordfenece i need to adjust?

    Please help
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @sydelempire, thanks for describing your issue.

    Whilst Wordfence won’t log you out or actively delete products, it’s likely that false-positive blocks when performing normal actions are causing errors that result in not saving, editing, etc.

    You should be able to allow the actions going forward by using Learning Mode or checking your Live Traffic page for the blocked actions manually.

    There’s details on how to do both methods here: https://www.wordfence.com/help/firewall/learning-mode/

    Thanks,
    Peter.

    Thread Starter sydelempire

    (@sydelempire)

    Hello @wfpeter,

    Thanks for the quick response, greatly appreciate it. It seems you are correct about the Learning Mode. Everything is working perfectly fine as of now. Hopefully it will continue this way after the learning mode automatically ends.

    Thanks again!

    Plugin Support wfpeter

    (@wfpeter)

    That’s great news @sydelempire, thanks for letting us know. If you have further Wordfence questions in future by all means start up a new topic and we’ll be happy to help any time!

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)
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