• Resolved Ron

    (@donniepeters)


    Complianz Consent Management is showing the following error:
    JavaScript errors are detected on the front-end of your site. This may break the consent banner functionality.
    Last error in the console:

    Uncaught_ReferenceError:_advads_gam_debug_link_is_not_defined on line 277 of the page source

    Ads not showing

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Henning

    (@henningaa)

    Hi Ron,

    Thanks for reaching out.

    I checked back your website and was unable to see the reported error message.

    The errors I can see pointing to funding choices, the AdSense consent tool. ERR_NAME_NOT_RESOLVED is the message, and it looks like your website can’t reach Google services.

    For me, the ad code seems like it is placed correctly, but I recommend testing your sidebar placement also with and image or dummy ad to exclude issues with the ad injection in general. Please also go through your ad code integration and make sure no other instances like Wordfence or similar plugins blocking these requests.

    In addition, please look at this visitor consent guide for the Complianz integration with the Advanced Ads privacy settings if you want to utilize them.

    For debugging other plugins influencing the ad integration, I recommend using the Health Check plugin, which is capable of running the site with disables plugins while being logged in, without touching the actual front end experience for your visitors.

    Best regards,
    Henning

    Plugin Support Henning

    (@henningaa)

    Hi Ron,

    I hope this message finds you well. I wanted to follow up regarding your questions about user consent and ads.

    If you’re still experiencing difficulties or need further assistance, please don’t hesitate to reply right here. Providing additional details will allow me to better diagnose the issue and provide you with the appropriate solution.

    Looking forward to hearing from you soon.

    Best regards,
    Henning

Viewing 2 replies - 1 through 2 (of 2 total)
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