Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @paretodigital,

    The issue you are facing is possibly occurring due to a theme or plugin conflict. Please perform a conflict test. Then clear your browser cache and try again.
    Additionally, if you can’t find a solution after performing the above, please contact us for deep testing.

    Thank you.

    tomsco

    (@tomsco)

    Hi Pareto. Did you have any luck. I’m having the same issue where the dashboard won’t load. I tried searching for something to do a conflict test – installed Check Conflicts, but the documentation is very light on so couldn’t do anything with it.

    Thread Starter PARETO Digital

    (@paretodigital)

    No luck so far ??

    tomsco

    (@tomsco)

    Hi Pareto. I’ve got it fixed, but not in an ideal way.

    I tried a different plugin, and as part of the install, it offered to migrate from WeDocs. Unfortunately it didn’t migrate properly so I deactivated it, reactivated WeDocs and it was working again, but all my articles were gone.

    Lucky for us we only have 5 articles and I was able to quickly restore with help of internet archive.

    But yeah… not sure if there is a way to backup your articles and than deactivate/reactivate it, which is not an ideal solution.

    Thread Starter PARETO Digital

    (@paretodigital)

    thanks @tomsco!

    Same thing happened to me. I managed to fix it by rolling back to 2.1.4, reload the Docs page, then upgrading to 2.1.5. All my docs were still visible in the editor.

    Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hello @tomsco @paretodigital @joncon62
    We are unfortunate for the issues you have faced.
    I hope it’s working for all of you now. If not, kindly reach out to our support team from this link, so we can help you out.
    Appreciate your cooperation in this regard.

Viewing 7 replies - 1 through 7 (of 7 total)
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