Select posts to embed not working?

  • Resolved lavidagold

    (@lavidagold)


    9 months ago

    Hi, purchased your pro plan, set up with Pinecone and now loading content. Got the API code and linked. I now go to upload the content. I can upload custom content and pdf’s. I can see these on Pinecone.

    However when using “Select posts to embed” nothing uploads to pinecone. I’ve tried leaving posts and pages unticked. I’ve tried ticking and picking a specific post. Each time it says “Embedding successfully completed.” But nothing comes through to Pinecone. It’s over an hour since trying the first one. If I upload text or a pdf it is instant.

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @lavidagold,

    Thank you for the topic.

    I am sorry for the problem you are experiencing.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will check your case and will help you to fix the issue as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
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