Setting up Complianz, Google Tag Manager and GTM4WP

  • Resolved riikkaa

    (@riikkaa)


    9 months, 1 week ago

    I am trying to get the GA4, especially ecommerce tag, working through Complianz – which is essential for the GDPR. But run into troubles: now getting no information from GA4 or FB pixel.

    GTM4WP is for the purposes of getting the necessary data layers to GA4 ecommerce tag.

    Question #1: Can I get the integration of these 3 to work with the free version of Complianz, or does it require the paid version?

    Q2: I don’t have any more a possibility to add the GTM ID in the Complianz wizard, and when previewing GTM, the Google tag is not found at all. Cannot find any place to edit it either on Complianz. The only place where the GTM ID can be found, is GTM4WP. There I have chosen Container Code OFF. I understood that it is enough when using another tool like one for GPDR. (settings -> GTM4WP -> general

    However, below that (container code compability mode) is question where to put the second, so called?<noscript>?or?<iframe>?part of the GTM container code: alternatives are 1) off 2) footer 3) manually coded – the code is given above:

    If you select “Manually coded”, you need to edit your template files and add the following line just after the opening?<body>?tag:
    <?php if ( function_exists( 'gtm4wp_the_gtm_tag' ) ) { gtm4wp_the_gtm_tag(); } ?>

    On Complianz wizard (consent -> statistics & statistics configuration, I have chosen Yes, GTM starts this script (plus I have accepted Google data processing amendment, Google is not allowed to use this data for other Google services, and Let Complianz anonymize IP addresses.

    Statistics Configuration choices: Do you want to ask consent for the statistics: Yes.

    The issue is that there is no choice to add GTM ID for some reason any more. And they don’t connect.

    Can you say, if there is something wrong with these settings, or should I look into checking Tags in GTM and and how are their triggers? They did function first, and I still left there some double tags: one with the Complianz specific trigger, and some non-complianz specific. As I understand, I would just get double results for these (until they are all set up, and I am assured that those Complianz specific work as they should with correct configuration).

    Thank you for your help and advise.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @riikkaa,

    Sure, you can use the Free plugin to block these tools before obtaining consent as well. For example, adding your FB Pixel code under “Add a third-party script” at Complianz -> Integrations -> Script Center would load it after consent is obtained.

    The reason why the GTM fields don’t appear in the Wizard is likely because you have the GTM4WP integration enabled under Complianz -> Integrations -> Services, so Complianz assumes that you will use that plugin to place GTM. If this is not the case, disable the integration with GTM4WP and the GTM ID fields will appear in the Wizard once more.

    Kind regards, Jarno

    Thread Starter riikkaa

    (@riikkaa)

    Thank you very much!

    Kind regards,

    Riikka

Viewing 2 replies - 1 through 2 (of 2 total)
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