A critical error has occurred on the website.
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Good morning,
the add-on was working normally, until I went to make some changes and it gives the following message “A critical error occurred on the site. Check your admin email inbox for instructions.” From the error_log file I get the following message: [19-Feb-2024 10:06:30 UTC] PHP Warning: attempt to read property “name” on bool in /home/diesellab/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 4649The page I need help with: [log in to see the link]
Viewing 11 replies - 1 through 11 (of 11 total)
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Hi,
Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with the plugin. We checked and based on your error log it seems you are not on the latest version of our plugin? Can you make sure you are on version 13.2.4 and see if that solves the issue at hand?
Hi,
my version is 13.2.4 and the problem remains.
i am facing also this problem
Can the both of you please share the debug.log URL with us so we can have a closer look? This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/
Hi,
here the link from me: https://diesellab.gr/wp-content/uploads/woo-product-feed-pro/logs/debug.log
Hi,
I hane apdate the plug in to 13.2.6 but the problem remain. I sent to you agian the log. https://diesellab.gr/wp-content/uploads/woo-product-feed-pro/logs/debug.log
Hi,
The debug.log URL is showing a 403 permission error so we are not allowed to open it.
Can you please also share the content of the WooCommerce fatal error log of today? You can find that here: https://woo.com/document/finding-php-error-logs/
Hi,
Because the link needs username and passwords to take acces, I will sent you the results like text. Follow the content of the log file at 1/3/2024:
2024-03-01T00:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T01:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T02:00:06+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T03:00:04+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T04:00:06+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T05:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T06:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T06:56:09+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 6360672 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2349},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T07:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T08:00:06+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T09:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T10:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T11:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T12:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T13:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T14:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T15:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T16:00:04+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T17:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T18:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T19:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T20:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T21:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T22:00:06+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}
2024-03-01T23:00:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 4194312 bytes) CONTEXT: {"error":{"type":1,"file":"\/home\/diesellab\/public_html\/wp-includes\/class-wpdb.php","line":2321},"backtrace":[{"file":"\/home\/diesellab\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php","line":325,"function":"critical","class":"WC_Logger","type":"->"},{"function":"log_errors","class":"WooCommerce","type":"->"}]}Hi,
Thanks for sharing this. The log shows that the plugin is running into a memory server configuration limitation when creating or updating feeds. I suggest you take the following two steps:
- Increase the allowed memory size using on of the methods described here: https://wpmet.com/how-to-increase-wordpress-memory-limit/
- Lower the batch size of the plugin from the default 750 products per batch to a much lower batch, lets say 250 products. This is how you can do so: https://adtribes.io/batch-size-configuration-product-feed/
Hope this helps?
Thanks you! I have increase the upload memory at 512mb and seems to work!
Perfect, that is good to hear. Thanks for the heads-up!
Viewing 11 replies - 1 through 11 (of 11 total)
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