Error and failure to open the order_id tab for sellers with many products

To fix the problem, I comment the following code every time I update:

‘; // global $wpdb; // $user_id = dokan_get_current_user_id(); // $products = $wpdb->get_results( // $wpdb->prepare( // “SELECT $wpdb->posts.* FROM $wpdb->posts // INNER JOIN $wpdb->postmeta // ON ( $wpdb->posts.ID = $wpdb->postmeta.post_id ) // WHERE $wpdb->posts.post_author=%d // AND ( $wpdb->postmeta.meta_key = ‘_downloadable’ AND $wpdb->postmeta.meta_value = ‘yes’ ) // AND $wpdb->posts.post_type IN ( ‘product’, ‘product_variation’ ) // AND $wpdb->posts.post_status = ‘publish’ // GROUP BY $wpdb->posts.ID // ORDER BY $wpdb->posts.post_parent ASC, $wpdb->posts.post_title ASC”, $user_id // ) // ); // if ( $products ) { // foreach ( $products as $product ) { // $product_object = wc_get_product( $product->ID ); // $product_name = $product_object->get_formatted_name(); // echo ” . esc_html( $product_name ) . ”; // } // } // ?>

Hi @topgsmir

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you’ve experienced with the order_id tab and the loading issues you’ve encountered, especially for sellers with a large number of products.

We understand the frustration caused by such errors and the impact it can have on your experience with our platform. Rest assured, we take these issues seriously and are committed to resolving them promptly.

To ensure a timely resolution and better assistance with this matter, we kindly recommend submitting a detailed report of the problem as a plugin-level issue on the Dokan GitHub Public repository. Our development team closely monitors and addresses issues reported through this channel to provide effective solutions.

Here is the link to submit your concern: https://github.com/getdokan/dokan/issues/new/choose

Once again, we apologize for any inconvenience this has caused you, and we appreciate your patience and cooperation as we work to resolve this issue.

Thanks!

Hi?@topgsmir

As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

Thanks!

link in git :

https://github.com/getdokan/dokan/issues/2184

• This reply was modified 9 months ago by topgsmir.

Hi @topgsmir,

Thanks for reporting the issue on GitHub. Our developers will take care of it from here.

As the purpose of this topic has been served, we are marking this as resolved. Feel free to open a new one for any further queries. Thanks!

Please wait until you have solved the problem
Do not mark this topic as resolved
Whenever the problem is solved
Submit the documents
And then consider the problem solved

I checked the latest update
No action has been taken yet and the problem persists

Hello @topgsmir,

It appears that a similar issue has already been addressed in another topic. Therefore, we will be closing this topic due to duplication.

Thank you for bringing this to our attention.

Thanks!