Feedback on Plugin Security and WooCommerce Compatibility

We have experienced significant issues with the plugin designed for PostFinance integrations since a long time. Despite our efforts to highlight these concerns, alongside other companies, to PostFinance’s senior management, problems persist. The plugin struggles to stay updated with WooCommerce, leading to frequent issues on client websites after updates.

We suggest revisiting the choice of service providers for these critical components. Switzerland is home to many reputable companies with a proven track record of reliability and expertise, which could substantially improve the service quality.

It’s disappointing to see these challenges continue, especially given PostFinance’s reputation. Additionally, it’s worth noting that Wallee, previously known as CustomWeb GmbH, has historically faced criticism for its support and development of WordPress plugins.

Prompt action to address these matters would greatly benefit the security and efficiency of websites linked to PostFinance.