MC4WP error submitting form

Please see https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/
If that doesn’t solve the issue for you, please let me know what you see in the log on MC4WP? > Other.

Thanks!

Hello, indeed there I could see the error, it says that it is because I have to enter the birthday field, but I do not want to enter this field, but the field says that it is mandatory, how can I remove this obligation?

Hi,

You can change that in the field settings under audience settings under Field settings.

The steps are explained on the page I linked above, under the heading “Check your Mailchimp settings”

Hope that helps. If you have any questions, please let me know!

Thanks, I was able to solve it, now I’m faced with the style.
Can you create this form from the plugin with the proper style so it doesn’t overflow?

https://app.screencast.com/GDfpu5LgMGkLY

• This reply was modified 9 months, 2 weeks ago by felipeseo. Reason: incomplete

I think that overflow is an issue in your theme not really related to our form. But if you share a link to where we can see the form on your site e may be able to give you some custom CSS code to fix it. Alternatively you can ask your theme developer to fix it in their next theme update.

Kind regards,

Hello,

I hope I’ve come to the right place. I have the same problem as “felipeseo”. The connection to Mailchimp is ok, I have renamed my fields as in the Mailchimp description.
I have 3 text fields and a radio group with 5 choices. I don’t know what else I can do to solve this problem. Does anyone have any idea what else I can do?

Here my custom form code:

<p>
      <input type="email" name="EMAIL" placeholder="Ihre E-Mail-Adresse" required class="fields_floating" />
      <input type="text" name="MERGE1" placeholder="Ihre Vorname" required class="fields_floating" />
      <input type="text" name="MERGE2" placeholder="Ihre Nachname" required class="fields_floating" />
</p>
<p class="__label_text_color">
<label class="__txt_size_extra">Ich wohne in / bin: </label>
  <input type="radio" name="MERGE3" placeholder="Einfamilienhaus" required /> <label class="__label_position">EFH</label>
  <input type="radio" name="MERGE3" placeholder="Mehrfamilienhaus" required /> <label class="__label_position">MFH</label>
  <input type="radio" name="MERGE3" placeholder="Gewerbe" required /> <label class="__label_position">GEWERBE</label>
  <input type="radio" name="MERGE3" placeholder="Handwerker" required /> <label class="__label_position">HANDWERKER</label>
  <input type="radio" name="MERGE3" placeholder="Investor" required /> <label class="__label_position">INVESTOR</label>
</p>
<p class="__label_text_color">
<label>Datenschutz:<br>
Wenn Sie das Formular absenden, erkl?ren Sie sich damit einverstanden, dass Ihre pers?nlichen Daten zum Zweck der Zusendung eines E-Mail-Newsletters mit Informationen über die Angebote von equatronic verwendet werden. Ihre Daten werden ausschlie?lich zur Versendung des Newsletters verwendet und nur an unseren E-Mail Marketing-Dienstleister weitergegeben. Sie k?nnen Ihre Einwilligung jederzeit widerrufen.
</label>
</p> 
<p>
	<input type="submit" style="border:none;" value="Registrieren" />
</p>

Hey @butro14,

Please create a new support topic. Also, when you create one, please share any debug log from the “MC4WP > Others” screen.

Hello,

thank you very much, the question has been resolved for me. I have found another way without the MC4WP plugin. I put the form code in an html block and took the header data from a Mailchimp pre-form and it works fine now.
best regards
Torte