How to autoplay 3d model

  • Resolved Insurteched

    (@jeyjoo)


    1 year ago

    Hi,

    I have a 3D image uploaded using the plugin but it does not autoplay. Users can only manually rotate.

    Is there any way to make it autoplay?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • christiankochfakoch

    (@christiankochfakoch)

    We have the same problem. Neither with .fbx nor .gltf the simulation is running.

    gaime

    (@gaime)

    I have the same problem, even having the paid pro version. It seems that the online help for this plugin is not good.

    Plugin Author shehabulislam

    (@shehabulislam)

    Hello,

    The autoplay feature is a premium feature and is only available for ‘Lite Viewer.’

    Please let us know if you have any other questions.

    Thank you.

    Thread Starter Insurteched

    (@jeyjoo)

    Hi, I have pro version, Lite Viewer enabled and autoplay activated, but I cannot see the model -I get a white screen and lots of js errors in console.

    However, if I use the Advanced viewer, I can see the model, but it does not autoplay.

    What settings do I need to get this to work?

    Thanks

    Plugin Author shehabulislam

    (@shehabulislam)

    Hello

    it’s a public place, if you have no problem, could you please send the model page link?

    Thank you

    Thread Starter Insurteched

    (@jeyjoo)

    Hi,

    I did email the links and attachments to you. The robot 3d model is here: https://sketchfab.com/3d-models/robot-93c9ff1cac014cc382e8666c873cdd70

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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