Elementor not loading

  • Resolved raunhar

    (@raunhar)


    1 year ago

    I was using the elementor plugin on a wordpress installation (It came with theme) . Till yesterday it was working fine.

    But since morning it is not loading. I enabled the Safe Mode, still the issue presists.

    There was no new plugin installed.

    Please suggest a solution.

Viewing 1 replies (of 1 total)
  • Plugin Support enmanueldiaz

    (@enmanueldiaz)

    Hello Raunhar,

    Thank you for reaching out regarding the issue with Elementor not loading on your WordPress installation.

    It’s concerning to hear that you’re experiencing difficulties with Elementor, especially after it was working fine until yesterday. Despite enabling Safe Mode and confirming that no new plugins were installed, it’s important to investigate further to resolve the issue.

    Here are a few troubleshooting steps you can take to address this problem:

    1. Clear Browser Cache: Sometimes, browser cache can cause issues with loading Elementor properly. Try clearing your browser cache and cookies, then attempt to load Elementor again to see if the issue persists.
    2. Check for Theme Compatibility: While Elementor generally works well with most WordPress themes, it’s possible that there may be a compatibility issue with the theme you’re using. Try switching to a default WordPress theme (such as Twenty Twenty-One) temporarily to see if Elementor loads correctly. If it does, then the issue may be related to your theme.
    3. Update Elementor and WordPress: Ensure that both Elementor and WordPress are up-to-date. Outdated versions of either software can sometimes lead to compatibility issues and unexpected behavior.
    4. Review Error Logs: Check your server error logs for any relevant error messages that might provide insight into the cause of the issue. This can help pinpoint the root cause of the problem.
    5. Contact Hosting Support: If none of the above steps resolve the issue, it’s possible that there may be a server-side issue causing Elementor not to load. Reach out to your hosting provider’s support team for further assistance in troubleshooting server-related issues.

    If you’re still unable to resolve the issue after trying these steps, please provide us with any error messages or additional details you may have encountered. If you have Elementor Pro, you can also submit a ticket through your Elementor account for direct and expedited support.

    We’re here to assist you in resolving this issue and getting Elementor back up and running smoothly on your website.

    Best regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Elementor not loading’ is closed to new replies.