500 Internal Server Error on console

Hi connectsolpk,

To troubleshoot the 500 Internal Server error on your website, you can check this article or enable WordPress debugging mode. If you have trouble doing the steps or need help, you can also contact your hosting support to check the server error logs and help you fix the issue.

thanks for response
i have tried all these steps but still showing 500 error i have also contact on hosting side he is saying everyting is ok from server side..

how to fix with any alternative method

• This reply was modified 9 months, 3 weeks ago by connectsolpk.

Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your Dashboard, try deactivating all plugins. If you don’t have access to your Dashboard, try manually resetting your plugins (no Dashboard access required). If that resolves the problem, reactivate each one individually until you find the cause.

If that does not resolve the problem, try switching to the Twenty Twenty-Two theme to rule out a theme-specific problem. If you don’t have access to your Dashboard, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific problem.

If that does not resolve the problem, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, ensure that you have set your SFTP or FTP client to view invisible files.

If you couldn’t resolve the problem by resetting your plugins and theme or renaming your .htaccess file, we might be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that specific time. If you don’t have access to your server error log, ask your hosting provider to look for you.

thanks James Huff?for your positive response

these are log errors::

[10-Feb-2024 05:54:53 UTC] PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/u446375581/domains/alfatah.com.pk/public_html/wp-content/plugins/bank-alfalah/includes/woocommerce.php:143

Stack trace: 0 /home/u446375581/domains/alfatah.com.pk/public_html/wp-includes/class-wp-hook.php(324): bank_alfalah_AuthToken(”)

1 /home/u446375581/domains/alfatah.com.pk/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

2 /home/u446375581/domains/alfatah.com.pk/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

3 /home/u446375581/domains/alfatah.com.pk/public_html/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_bank_al…’)

• This reply was modified 9 months, 3 weeks ago by connectsolpk.

Ok, so it sounds like you went straight for the error logs instead of trying the other steps, because the first step would have solved this. ??

But, good news though, you can just disable one plugin now instead of trying all of them. ??

Access your server via?SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the /bank-alfalah/ directory.

That will remove the plugin causing the problem and restore your site.

Next, since that doesn’t appear to be a free plugin distributed by the www.remarpro.com repository, I recommend either reporting the issue to that plugin’s support or finding an alternative.

but we need this plugin because I have configured bank alfalah payment gateway on our website.. PLz how to resolve the problem without disable plugin

• This reply was modified 9 months, 3 weeks ago by connectsolpk.

The plugin is what’s causing the problem.

If you want to restore your site without disabling the plugin, you’ll need to fix the plugin, and to do that, you’ll need to reach out to the plugin’s support.