Good product very poor support

  • We tested three products before deciding on WP Event Manager. My first question to support met with a very quick response, however all subsequent questions have had no response at all. This is even more surprising when I was asking how I could pay for our installed system! It means we can’t actually use the product as I want. It does make me worry about the quality of support and if I don’t get a reply within the next day or so we will be forced to choose one of the other products.

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  • Hi @chris,

    I am sorry, We had answered one of your query and for the second query I have answered you know.

    We didnot mean to not provide support, I hope the first answer was very quick within minutes.

    I will make sure, your support experience remains intact and good.

    Regards,
    Priya

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