Discounts in the admin area

  • Resolved matteo raggi

    (@whichtransfers)


    9 months, 3 weeks ago

    From the public area the discounts works well, but if I change an order , passing from a discount to another into the admi narea, then the discounts are totally not working and it works with the full prices only. Is there a plan to adjust also the backend of this plugin, perfect like the public area?

    The page I need help with: [log in to see the link]

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  • Hey

    Thank you for reaching out back to us.

    It seems like you’re attempting to edit backend orders and apply discounts to customers as a site administrator. Is that correct?

    Would it be possible to open a support ticket on our website at?https://www.flycart.org/support?and provide us with screenshots/ video screen cast elaborating your requirement ?

    Looking forward to assisting you on this.

    Thanks
    Team Flycart

    Thread Starter matteo raggi

    (@whichtransfers)

    Super yes, I just made a test on backend imaginating that a client phone call me and asks at phone to have more products, but then the discount in that case is not calculated automatically..

    • This reply was modified 9 months, 3 weeks ago by matteo raggi.

    Hello,

    Thank you for confirming.

    If you’re attempting to edit/ create backend orders and apply a discount, I regret to inform you that it’s not feasible at the moment.

    Just to clarify, our discount plugin is designed to dynamically apply discounts in real-time when products are added to the cart. Our plugin doesn’t retain sale prices on product configurations or Woocommerce back end. Consequently, using the plugin on backend orders is not possible.

    We appreciate your understanding and the feedback you’ve provided! If there’s substantial demand from customers, our development team will explore incorporating this feature in future updates. Rest assured, we’ll promptly notify you once this feature becomes available.

    To ensure you receive email notifications regarding updates, could you please open a support ticket here: https://www.flycart.org/support and include your email ID along with your feedback? This will allow us to promptly inform you when the feature is rolled out.

    If you have any further questions, please don’t hesitate to ask. We’re here to assist you.

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
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