Buyer Beware

  • mrpassenger

    (@mrpassenger)


    10 months ago

    Every respectable plugin maker provides a refund period so you can try it out to ensure it works for your situation. Not these scammers. Instead they demand you buy a second plugin to get the functionality you need.

    Avoid. Especially if you need multi currency support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thank you for reaching out to us. We are sorry to hear that you have had a disappointing experience with our plugin.

    We value your feedback and want to ensure that we address any issues you are facing as quickly as possible.

    Please take a moment to share the specific problems you have encountered while using our plugin with our dedicated support team. They will thoroughly investigate the issue and prioritize fixing it for you. We appreciate your patience and understanding.

    Rest assured that we are committed to providing you with a positive experience using our plugin.
    If you have any other questions or concerns, please don’t hesitate to reach out to us. We are here to assist you.

    Best regards,

    Thread Starter mrpassenger

    (@mrpassenger)

    I did share the issue with your team over a lengthy period of back and forth in email. We were told that you would not refund, and that to get the functionality we needed we would have to purchase a pro version of another plugin, which is a non-starter for our client.

    Can you answer publicly if you are refund policy changed?

Viewing 2 replies - 1 through 2 (of 2 total)
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