Can Wordfence block the Customer Login area for all customers?

  • Resolved kristinubute

    (@kristinubute)


    1 year, 1 month ago

    Hi

    Can Wordfence block the Customer Login area for all customers?

    Our standard Customer login is domainname.com.au/customer which has the WordPress standard LOGIN shortcode there.

    For some reason NO-ONE can click and type the Username & Password in here to login on this page. It is NOT greyed out but you cannot click with your mouse and type inside the field at all.

    Very strange, so was assuming something in your plugin security is causing this issue so no-one can login via that area?

    Please advise urgently.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support wfmark

    (@wfmark)

    @kristinubute, Thank you for reaching out.

    This could also be an issue with plugin/theme conflict. The best way to test is to run Wordfence as your only enabled plugin and also revert to a default theme such as Twenty Twenty-Three. If you no longer see the errors, then re-enable your plugins and theme one by one until it breaks again to help find the cause. You could also try clearing cache (site plugins and local browser).

    Let me know how it goes.

    Thanks,

    Mark.

Viewing 1 replies (of 1 total)
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