Unable to update your Google Merchant Center contact information.

Hi there @martywebie ??

Thanks for reaching out about this. Let’s troubleshoot it together!

I tried to reconnect many times, disabled caching, xmlrpc.php is not blocked, tried different number, deactivated all plugins except woocommerce and listing plugins, switched to default theme etc.

From what I gather, you’ve already had a chance to try what’s documented here, and xmlrpc is working as expected. Still, the issues showcased in this screenshot appear. Am I getting this?

Just to clarify, are you trying to connect with an already created account, or going ahead with creating one via the plugin’s process?

To get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

Looking forward to hearing from you!

Hi Pepe,

Thank you for getting back to me.

Yes the issue still appear.

Account is already created.

Here is the status: (as I mentioned, I tried to deactivate all other plugins and switched to default theme and the issue was the same).

` WordPress Environment

WordPress address (URL): https://www.mfdental.ie
Site address (URL): https://www.mfdental.ie
WC Version: 8.5.2
REST API Version: ? 8.5.2
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: – Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.19-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.5.2
WC Database Prefix: wp_
Total Database Size: 100.69MB
Database Data Size: 86.71MB
Database Index Size: 13.98MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_aws_cache: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_aws_index: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_variable_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_charitable_campaign_donations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_charitable_donormeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_charitable_donors: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Data: 1.52MB + Index: 1.84MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.30MB + Index: 0.56MB + Engine InnoDB
wp_e_submissions_values: Data: 7.52MB + Index: 0.63MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.52MB + Index: 0.13MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 25.52MB + Index: 2.86MB + Engine InnoDB
wp_posts: Data: 12.52MB + Index: 0.56MB + Engine InnoDB
wp_redirection_404: Data: 0.25MB + Index: 0.08MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_usermeta: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_w3tc_cdn_pathmap: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_w3tc_cdn_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 1.44MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 13.55MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.52MB + Index: 0.17MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.41MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.42MB + Index: 0.33MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB Post Type Counts

asp-products: 1
attachment: 349
br_product_filter: 18
custom_css: 1
elementor_library: 24
nav_menu_item: 19
page: 25
post: 1
product: 249
revision: 976
shop_coupon: 1
shop_order: 36
shop_order_refund: 1
stripe_order: 2835
wp_global_styles: 1 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (23)

Advanced Woo Search: by ILLID – 2.99
All-in-One WP Migration: by ServMask – 7.79
Better Search Replace: by WP Engine – 1.4.5
Code Snippets: by Code Snippets Pro – 3.6.2
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.5.6
Duplicate Page: by mndpsingh287 – 4.5.3
Elementor Pro: by Elementor.com – 3.19.1
Elementor: by Elementor.com – 3.19.1
Google Listings and Ads: by WooCommerce – 2.5.17
PDF viewer for Elementor: by RedLettuce Plugins – 2.9.3
Product Open Pricing (Name Your Price) for WooCommerce: by WP Wham – 1.7.1
Redirection: by John Godley – 5.4.2
W3 Total Cache: by BoldGrid – 2.6.1
Woo Discount Rules: by Flycart – 2.6.2
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.56

WooCommerce AJAX Products Filter: by BeRocket – 3.1.4.6
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.7.7
WooCommerce: by Automattic – 8.5.2
ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.8.0
Wordfence Security: by Wordfence – 7.11.1
Yoast SEO: by Team Yoast – 22.0
WP Mail SMTP: by WP Mail SMTP – 3.11.1
WPForms Lite: by WPForms – 1.8.6.4 Inactive Plugins (0) Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #19 - /shop/
Cart: #20 - /cart/
Checkout: #21 - /checkout/
My account: #22 - /my-account/
Terms and conditions: #601 - /mf-dental-terms-conditions/ Theme

Name: Hello Elementor Child
Version: 1.0.1
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 3.0.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ? Templates

Overrides: – Product Open Pricing Settings

Product Open Pricing (Name Your Price): yes
Frontend template: Amount %currency_symbol% %open_price_input%
Input field position: woocommerce_before_add_to_cart_button
Position priority.: 9999
Hide price: yes
Disable quantity selector: yes
Display on loop: no
Frontend loop template: Amount %open_price_input% %currency_symbol%
Input field loop position: woocommerce_after_shop_loop_item
Position priority.: 9
Hide price: yes
Input style: width:75px;text-align:center;
Input pattern:
Enable step ticker: yes
Price step: 0.01
Force number of decimals: no
Number of decimals.: 2
Add To Cart button text:
Message on empty price: Price is required!
Message on price too low: Price is too low!
Message on price too high: Price is too high!
Add "Open Pricing" column: no
Fix mini cart: no Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-08 14:26:33 +00:00
Options: ?
Notes: 199
Onboarding: completed Action Scheduler

Complete: 238
Oldest: 2024-01-07 17:37:34 +0000
Newest: 2024-02-07 13:04:20 +0000

Failed: 13
Oldest: 2023-03-04 09:57:00 +0000
Newest: 2024-01-22 10:58:00 +0000

Pending: 7
Oldest: 2024-02-07 15:31:54 +0000
Newest: 2024-02-12 17:33:29 +0000 Status report information

Generated at: 2024-02-07 14:55:27 +00:00
`

Hey, @martywebie! Thanks for sharing the report.

I did not find anything wrong on the report.

It sounds like the phone verification code was something coming from Google itself. You might make sure your account with Google is up to date for two-factor authentication.

Can you please reach out to Google directly so they can assist you further?

You can contact them here: https://support.google.com/merchants/gethelp

Please let us know if there’s anything else we can do to help.

Have a wonderful day!