Unable to Update ABN Lookup plugin

  • Resolved yarnclub

    (@yarnclub)


    1 year, 1 month ago

    I am unable to update the ABN Lookup for Gravity Forms plugin. Its saying does not work with my version of PHP. I checked your support it says will work on php 7.4 or higher. I am running PHP version 8.2. So I tried uninstalling the plugin to reinstall, but get same error this plugin does not work with my version of PHP. Why is it not working on 8.2?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @yarnclub

    We haven’t experienced this in our test environment – please bear with us while we attempt to replicate.

    Thanks!

    Hi @yarnclub

    I installed WordPress 6.4.2 on PHP 8.2.15, and installed only Gravity Forms 2.8.2 and ABN Lookup for Gravity Forms 2.0.1.

    wp-core

version: 6.4.2
site_language: en_AU
user_language: en_AU
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms
wordpress_size: 57.22 MB (60003108 bytes)
uploads_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/files
uploads_size: 0.00 B (0 bytes)
themes_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/themes
themes_size: 12.06 MB (12644846 bytes)
plugins_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/addons
plugins_size: 14.47 MB (15167735 bytes)
database_size: 5.47 MB (5734400 bytes)
total_size: 89.22 MB (93550089 bytes)

wp-active-theme

name: Twenty Twenty-Four (twentytwentyfour)
version: 1.0
author: the WordPress team
author_website: https://www.remarpro.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates
theme_path: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/themes/twentytwentyfour
auto_update: Disabled

wp-themes-inactive (2)

Twenty Twenty-Three: version: 1.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.6, author: the WordPress team, Auto-updates disabled

wp-plugins-active (2)

ABN Lookup for Gravity Forms: version: 2.0.1, author: BAKKBONE Australia, Auto-updates disabled
Gravity Forms: version: 2.8.2, author: Gravity Forms, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: 1
post_max_size: 128G
upload_max_filesize: 128G
max_effective_size: 128 GB
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

wp-server

server_architecture: Linux 5.4.0-149-generic x86_64
httpd_software: Apache
php_version: 8.2.15 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 300
memory_limit: -1
max_input_time: -1
upload_max_filesize: 128G
php_post_max_size: 128G
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-01-29T10:17:26+00:00
utc-time: Monday, 29-Jan-24 10:17:26 UTC
server-time: 2024-01-29T10:17:25+00:00

wp-database

extension: mysqli
server_version: 8.0.35
client_version: mysqlnd 8.2.15
max_allowed_packet: 268435456
max_connections: 151

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib
WP_PLUGIN_DIR: /home/bakkbone/staging.bakkb.one/abn-lookup-for-gravity-forms/lib/addons
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

    No error presented regarding PHP version compatibility.

    Are you able to share your site info snippet like above? (Tools > Site Health > Info > Copy site info to clipboard)

    Thread Starter yarnclub

    (@yarnclub)

    Hi

    I have found the problem, the PHP was not updating in .htaccess.

    Thank you for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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