This recording does not exist.

  • kiteksood167

    (@kiteksood167)


    10 months ago

    I am trying to show recording by using zoom meeting id but for two meeting id’s it is showing this error message

    This recording does not exist.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Deepen

    (@j_3rk)

    It usually takes a day to show the recorded meetings using meeting ID for some reason. This is how the Zoom API works at the moment. We’re looking into it.

    Thread Starter kiteksood167

    (@kiteksood167)

    It is more than a day and it is still showing “This recording does not exist.”

    Can you please help me to get it fixed

    Plugin Contributor digamberpradhan

    (@digamberpradhan)

    Hi @kiteksood167
    After multiple tests we see this is an intermittent issue with getting the recordings via meeting id.
    We’ve reported this issue to Zoom, and we’re looking for a solution.
    https://devforum.zoom.us/t/recording-api-issue/102992

    Thread Starter kiteksood167

    (@kiteksood167)

    ok thanks please let me know once you receive solution

    Plugin Author Deepen

    (@j_3rk)

    Please check if this is fixed in 4.4.3 and let me know here otherwise.

    Thread Starter kiteksood167

    (@kiteksood167)

    It is still showing same error message “This recording does not exist.”

    Plugin Contributor digamberpradhan

    (@digamberpradhan)

    @kiteksood167,

    Please clear cache and refetch recordings, we have changed the way it works and this should have resolved the issue for recordings not being fetched.

    Additionally please ?Review the ” Settings for sharing cloud recordings” here

    Thread Starter kiteksood167

    (@kiteksood167)

    I am trying to show recordings by meeting id but it is still not working can you please look into this? I can share login credentials if you want that.

    Thread Starter kiteksood167

    (@kiteksood167)

    Can you please help me with this? I haven’t heard back

Viewing 9 replies - 1 through 9 (of 9 total)
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