Events calendar widget not showing

Hi @jumpinsteph

Thanks for reaching out.

Unfortunately, we could not replicate the issue on our side since the theme you’re referring to is a premium theme.

To confirm, were you able to successfully migrate your events from V5 to V6? If not, please see our knoweldgebase article for more details.

To make it simple, here are the steps to do the migration:

1. Update to the latest versions of The Events Calendar and Events Calendar Pro (if applicable).
2. Remove any un-needed draft events and empty the Trash.
3. Activate only our plugins and use the 2020 theme.
4. Make sure server-side caching is disabled temporarily while you’re migrating your events.
5. Go to Events > Settings > Upgrades and go through the migration process.

As always, please do the migration on your staging site first to avoid unnecessary downtime to your live site.

Once successful, try to activate your Uncode theme, and see if that resolves the issue.

Looking forward to your reply.

Hi Darian,

Thank you for your answer.
Well, it’s not a problem of migration, because where the widget isn’t working, I installed first the new version (V6) of Calendar Events. It’s a fresh install.

I can say it’s working with the V5, because it’s an older installation on an old website, that I didn’t migrate right now….

On my fresh install, if I changed the theme on a wordpress basic like 2020 or another one, the widget is working, but with Uncode, not (unless I have the V5.).

Does something change between the two versions about the widget ?
That’s really strange

Hi @jumpinsteph

Thanks for your response.

There’s a lot of changes between V5 and V6. However, I cannot pinpoint specifically the changes related with the calendar widget.

I understand that you may be facing some difficulty with this issue. May I suggest reaching out to the Uncode support team for assistance? They might have the knowledge and expertise to provide a workaround to this conflict and help you resolve this issue. Let us know if they need something from us.

Hi @darian,

I’ve already asked the Uncode support. They can’t find the problem. That’s why I’m tryning there ??

Here is the answer of the theme support:

“I wasn’t able to find the problem. I tried to add another widget (“Texte”) to the same sidebar, and it is shown without any issues. I think that there is an issue with the Events Calendar plugin because other widgets work correctly.?
?
I tried to install the same version of Uncode you have in https://graines-deveil.ch/ (2.8.10.1), and the issue persists. So this is not something related to Uncode.?
?
I’m sorry, but you need to contact the authors of that plugin, hoping they will find the issue.
?
The main difference I see between https://graines-deveil.ch/ and https://fermedelilan.ch/ is that the first one uses PHP 7.4. The other one is PHP 8.1.
?
You can try switching the PHP version; maybe this is the problem.
?
The other difference is, of course, the version of the calendar plugin; in this case, you need to contact their support.”

The two websites he is referring is two site where I am using your plugin. In one it’s working (older version V5) and one is not (V6). I’ve tested the PHP version on my testing website, but nothing change….

Maybe I’ll need to use another plugin to add a shortcode to display the list of the next events ?

Really strange…

Regards

Hi @jumpinsteph

Thanks for your message.

To troubleshoot the issue further, please perform the following steps:

• 1. Start by installing The Events Calendar and Uncode on your website.
• 2. Once both plugins are activated, enable debugging to record any errors or warnings that may be causing the issue.
• 3. Access the page where the widget should appear and check for helpful logs that may provide insights into the problem.

https://theeventscalendar.com/knowledgebase/how-to-enable-debugging-in-wordpress/

By following these steps, we can quickly identify the root cause of the issue and work towards resolving it.

Let me know how it goes.

Hi @darian

I’ve done what you said.
The result of the debug.log file:

[29-Jan-2024 13:05:16 UTC] PHP Deprecated: preg_split(): Passing null to parameter #2 ($subject) of type string is deprecated in …/fermedelilan.ch/wp-includes/formatting.php on line 3506

That’s the only thing I have…

For more info, Uncode Theme is using WP Backery as page builder in a customize way.

Regards

• This reply was modified 10 months ago by jumpinsteph.

Hi @jumpinsteph

Thanks for your response.

I tried testing the WP Bakery and The Events Calendar plugins, and I can see the calendar widget working as expected.

Since Uncode is compatible with V5, it’s possible that the problem might be caused by the new event data system in V6. This system could have altered how Uncode interacts with V6, causing the issue you’re experiencing. I recommend checking the documentation or contacting support from Uncode and see if there are any known compatibility issues on the backend that could be causing this problem.

Looking forward to your reply.

Hi @darian,

Thanks.
Here is the answer of the support of Uncode:

“We don’t interact with the Events Calendar widget in any way. So I don’t think that this is the cause of the problem.”We don’t interact with the Events Calendar widget in any way. So I don’t think that this is the cause of the problem.

As I said, other widgets work correctly so this is an issue related to the plugin.”

well… I don’t know what to do.

• This reply was modified 10 months ago by jumpinsteph.

Hi @darian

The developper at Uncode find what is causing the problem. Here is his answer:
?
“For some reason, the widget is not wrapped by the “aside” tag. When registering our sidebars, we wrap every widget with that tag, but the Events Calendar plugin is not respecting this for some reason: https://lopezb.d.pr/i/EW0QS9
?
It starts directly with a div with the class “tribe-compatibility-container”:
https://lopezb.d.pr/i/2H1Ffy
?
This doesn’t happen in your other website that is using an older version of Events Calendar. You can see that it has the correct wrapper there:
https://lopezb.d.pr/i/CsFFM5“

Does it make sens to you ?

Hi @jumpinsteph

Thanks for your response.

Let me share this with the team, and I’ll make sure to update you once I know more.

Hi @jumpinsteph

To confirm, could I ask if you uncheck the?Disable Gutenberg Editor?option in the?WPBakery Page Builder → General Settings?

Moreover, is the Block Editor from Events > Settings > General checked? I want to check it further. Maybe there’s a conflict from the WPBakery Page Builder aside from what the theme developer mentioned about the “aside” tag.

Hi @darian

The?Disable Gutenberg Editor?option in the?WPBakery Page Builder → General Settings : is checked, so it is disabled.
https://www.dropbox.com/scl/fi/rhc8h7dkz0fwh7n9e50wk/Capture-d-cran-2024-02-06-09.21.47.png?rlkey=hmcvo3pne644hsvemx6gknemt&dl=0

Events > Settings > General : is unchecked
https://www.dropbox.com/scl/fi/2a2miwk7wvtis5jtsyy91/Capture-d-cran-2024-02-06-09.25.52.png?rlkey=tumtz6fcq8vqd7cl644cgmvcv&dl=0

Hi @jumpinsteph

Thank you for your response.

I will make sure to share your message with the team and follow up with you as soon as I have more information. In the meantime, please don’t hesitate to reach out to us if you have any further concerns.

Hi @darian,

Do you have some news about this problem ?
Thanks

Hi @jumpinsteph

We attempted to replicate the issue only with WP Bakery, but it appears to be functioning properly. I have asked the team if there are any further steps we can take to investigate. I will keep you updated as I learn more.