Tax added to manual orders with only a “fee”

  • Resolved brucedwilliams

    (@brucedwilliams)


    1 year, 1 month ago

    Hello,

    We use WooCommerce to allow customers to pay various charges for items not in our online store via creation of a manual order (the “Add Order” button on the Orders page of the WordPress dashboard) and the “Add fee” option. Previously, this did not automatically charge sales tax but now it is.

    How do we suppress charging of sales tax in this scenario?

    Thanks!

Viewing 1 replies (of 1 total)

  • Hi @brucedwilliams,

    The tax calculation for manual orders depends on several factors, such as your store’s base location, your customer’s address, your tax settings, and the tax class of the fee. By default, WooCommerce will apply the standard tax rate to the fee, unless you specify a different tax class in the fee name. For example, if you want to apply a reduced tax rate to the fee, you can name it as “Fee (Reduced Rate)”.

    To suppress the charging of sales tax for the fee, you can either:

    • Set the tax class of the fee to “Zero Rate” in the fee name, such as “Fee (Zero Rate)”.
    • Or, create a custom tax class with zero tax rate for the fee, and assign it to the fee name, such as “Fee (Custom Class)”.

    You can find more information on how to add fees and taxes to manual orders in these documents:

    I hope this helps you resolve the tax issue for manual orders with only a fee.

Viewing 1 replies (of 1 total)
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