Fail to make a Backup file

  • Resolved Md Ismail Hossain

    (@mdismailhossaindeveloper)


    10 months ago

    Hi,
    I saw an issue using this plugin, Please help me.
    4 months ago this plugin worked fine for my website. But I saw last 4 months this plugin has not working for my site. This plugin stopped providing the scheduled backup. And then when I went to make a backup manually, I saw It taking a long time, But the long time did not end and showed this message “Creating file backup zips (Plugins)”
    Screenshot here…
    Please help me How can I solve this issue?

    Thanks
    Md Ismail Hossain

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the full backup log?
    This can be found in the UpdraftPlus Existing Backups tab. The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Kind Regards,

    Bryle

    Thread Starter Md Ismail Hossain

    (@mdismailhossaindeveloper)

    Hello,
    Thank you so much for your quick response,
    Here is the file…. Backup Log

    Please check and let me know,
    Thanks

    Plugin Support vupdraft

    (@vupdraft)

    Can you install the free plugin WPCrontrol and take a screenshot of your Cron Events?

    Thread Starter Md Ismail Hossain

    (@mdismailhossaindeveloper)

    Hi,
    Thank you so much for your reply.
    Here is the screenshot Cron Event.
    Please check and let me know,
    Again Thank you so much.
    Ismail

    Plugin Support pbevanudp

    (@pbevanudp)

    You could ask your host to enable PHP Zip – it is much faster than the zip utility currently being used (PclZip).

    You could also edit your .htaccess file which is found in the root of your WordPress site to better handle the Litespeed webserver.?

    After taking a backup of the .htaccess file, open it and find the line that says

    # BEGIN WordPress

    and then add this code above it:

    # BEGIN LiteSpeed noabort
    <IfModule rewrite_module>
    RewriteEngine On
    RewriteRule .* - [E=noabort:1]
    </IfModule>
    # END liteSpeed noabort

    and then save it. These changes should hopefully allow the backup to complete successfully.

    Thread Starter Md Ismail Hossain

    (@mdismailhossaindeveloper)

    Thank you so much this step is working.

Viewing 6 replies - 1 through 6 (of 6 total)
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