• Resolved ledfly

    (@ledfly)


    Hi, at checkout on my site you cannot choose Cash on delivery option (COD) even if it’s enabled. It just doesn’t work.

    Screenshots on wetransfer:

    https://we.tl/t-DuBfv9L8Co

    I don’t know why, have you got any suggestions?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ledfly

    (@ledfly)

    New Wetransfer link as the previous one expired.

    https://we.tl/t-sQJIHOHqN7

    Hi there @ledfly ??

    Thanks for reaching out to Woo Support!

    at checkout on my site you cannot choose Cash on delivery option (COD) even if it’s enabled. It just doesn’t work.

    I went ahead with visiting the site at https://eskatepoint.com/ and, the COD method returned an error, for when visiting outside Poland, indeed.

    To clarify, is the core COD payment option in use, or otherwise?

    Moreover, to get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

    Looking forward to hearing from you!

    Thread Starter ledfly

    (@ledfly)

    Hi, it worked. It should be only COD in Poland, the problem was some plugin that was disabling the COD option (plugin called Payment Methods by Product & Country for WooCommerce)

    Thank you

    Thomas

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @ledfly,

    I’m glad we were able to help! I will mark this thread as resolved. Should you have further inquiries, kindly create a new topic here.

    Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here?

    It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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