Lessons/quizes not loading

  • Resolved lpetkova

    (@lpetkova)


    10 months, 1 week ago

    Hello!

    I tried creating a course with MasterStudy LMS. Everything is fine till I try to pick a lesson or quiz from Curriculum. The page is not loading..

    Is there some kind of setting that I am missing?

    BR,

    Lili

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @lpetkova,

    Thank you for reaching out to us!

    Kindly, note that in order to make lessons open the preview of the lesson when they are chosen from single course > curriculum section, without registration, you should enable “lesson preview” for those lessons from Course Builder. [screenshot]

    Let us know if there will be any further questions.

    Best Regards

    Thread Starter lpetkova

    (@lpetkova)

    It doesn’t help ??

    The page of the lesson and the quiz are still only buffering

    Kindly, note that such problem does not exist in our local environment. Additionally, we haven’t been informed about such issue from other customers yet.

    Please, make sure you are using the latest version of the plugin. If it is the latest version, try to temporarily disable all of your third-party plugins. If it works then, re-activate those plugins one-by-one to see the problematic plugin.

    Best Regards

    Thread Starter lpetkova

    (@lpetkova)

    It’s the latest version and I tried disabling all plugins. The pages that I sent as a link doesn’t load. It’s only a circle loading…

    Thread Starter lpetkova

    (@lpetkova)

    This is the error that we see in the console

    https://ibb.co/Bcyn6Ft

    Can you help with that?

    Plugin Support mgordonStylemixThemes

    (@mgordon7)

    The issue should be checked by activating default WordPress theme. Our support agent replied in fb channel to you

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Lessons/quizes not loading’ is closed to new replies.