Confirmation Page

  • Morning All

    When i complete an order on our site and go to the confirmation page, I am seeing the confirmation message twice. I have included the link but please eTransfer if you plan to submit.

    I have gone though the pages to confirm i have not entered the shortcode twice and even gone into the database.

    Can’t seem to sort this out. Any assistance would be great.

    Thanks

    Steve Fulton, UE

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Roland Murg

    (@murgroland)

    Hi Steve,

    What payment method are you using? Is it bank transfer? Make sure you don’t bave the same message in the form confirmation and the bank transfer instructions settings.

    If this is not the issue, please email us at [email protected] with a link to your site.

    Thread Starter Steve Fulton U.E

    (@ogs2017)

    Good Morning

    Thanks again for the assistance. Once you explained it, it was a DUH moment for me. Anyways great work.

    Thanks

    Steve

Viewing 2 replies - 1 through 2 (of 2 total)
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