Site Menu and Product Search Not Working

  • Resolved SJ

    (@sunsta)


    10 months, 1 week ago

    Hi,

    I am experiencing issues and need urgent assistance – the site menu doesnt work neither does the <strong>product search</strong> function. I have deactivated plugins to find any conflict but this did not yield any results. Also do not see any fatal errors in the woocommerce system status logs (last log is 24 December 2023). Havent had any issues since, my client picked this up now and let me know… Please help, this is bad for business ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter SJ

    (@sunsta)

    I just deactivated the Storefront Theme and the menu seems to work now – but had to change back as the site is built totally with Storefront layouts etc.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sunsta,

    Since you’ve already deactivated plugins without any success and noticed that deactivating the Storefront theme seemed to resolve the issue, it looks like the problem might be with the theme itself.

    For better assistance, can you provide screenshots showing the issue on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    Also, please share your site URL to test the issue on our end.

    Looking forward to hearing from you soon.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sunsta,

    I noticed you have opened another thread on our Storefront forum. So, I am marking this one as resolved.

    Feel free to create a new topic if you need further help with WooCommerce core.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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