plugin breaks the theme

  • Resolved maportugal

    (@maportugal)


    10 months, 2 weeks ago

    At the moment, I had to uninstall the plugin due to this error.
    When the user logs in, they have access to the menu in the page header and the user portal. Without the plugin, this access occurs as provided. With the plugin, instead of opening the user portal, the page loaded is the login form, as if the user was not logged in. If the page is reloaded, the user portal is loaded.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter maportugal

    (@maportugal)

    I created a new .htaccess file and that resolved it!

    Plugin Author Support

    (@nikelschubert)

    Hi,

    happy to hear that you could solve the issue. Do you know what caused the problem in your htacces file? Do you habe maybe a backup you can share via pm?

    Regards

    Thread Starter maportugal

    (@maportugal)

    Sorry, I don’t have a backup. I was unable to identify what may have caused this problem, I just suspect that it was a conflict with firewall rules.

    Plugin Author Support

    (@nikelschubert)

    Hi, thanks a lot for the feedback.

    regards

Viewing 4 replies - 1 through 4 (of 4 total)
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