Works, Needs Basic Improvements

I’ve been using this plugin for about 6 months so far, and you really have to spend time with it to learn the nuances of how it works when maintaining product syncing between Square and Woo. I use it to control the inventory/products so they are in sync between my brick & mortar store and my Woo online store. I have over 2,000 products so it’s a lot of work…

The plugin works (again, spend time and learn it’s nuances), BUT, it could use some basic much needed improvements:

1) Please build in a selective sync ability (for new products, and for updating products). When you have a lot of products (whether it’s 100 or 1,000+), you have to wait for it to parse through the entireeeeee product line as it looks for new and/or updated products. Depending on your server, it can take up way too long, and I mean way too long. For me it’s a 45 minute process when syncing new products in (and that’s without checking the “updated products as well” button. If not a selective sync – at least have a button on the Woo side that allows a individual product sync, and when running “sync new products”, let us not have to sit through the entire product wait time until it gets to the end and adds the new ones. Have it only look from a certain date forward?

2) Please use some sort of secondary ID/key, or index 2 fields, or something other than just relying on the SKU when determining the sync connection between Square and Woo for a product. PLEASE. I’ll give you a real world example that plagues me constantly. I have certain products that I manually add to Square, and some that are auto-imported into Square from wholesale marketplaces (Faire dot com for example). Awesome, but… Faire uses product codes, not barcode skus. So, if I have run a sync before updating to the barcode sku (happens all the time, I constantly have new products coming in), and then at some point I update the sku – it breaks the connection between the product and it causes me a lot of headaches. I have some suppliers that change the barcode numbers on same products, which breaks the connection. I can’t keep up. Please use some other way to keep the connection between Square/Woo in addition to just using the sku, that way if a sku changes, it can change that field with the product syncing as well.

These 2 changes alone would bump my 3 star to a 5 star.