Error 403

Hi @aykutyenigul,

Sorry to hear that the plugin updated caused an issue.

This issue has been reported here and our developers are aware about it:

• https://github.com/woocommerce/woocommerce/issues/43681

This problem is related to a new feature available since WooCommerce 8.5 called Order Attribution Tracking

There are two ways that one can go about the 403 errors:

1. In case you do not want to use this feature you can disable it. Info from FAQ Cookies are blocked by a Web Application Firewall (WAF)
2. In case you want to use it then a specific WAF rule triggering the issue needs to be updated or disabled to allow proper functioning of the sites and the feature. For example, the following Plesk article explains how to do it: Plesk WP website is not accessible with the 403 Forbidden error after a WooCommerce plugin update. You can also reach out to your assist you with this.

I hope this information helps.

The best way to deal with the error is to delete version 8.5.0 and 8.5.1 and reinstall 8.4.0.
That a default “feature” breaks people’s site is ridiculous! It’s even more ridiculous that the onus is put on the customer, many who may not be technically inclined, to jump through hoop after hoop to fix the problem just to turn off a feature known to break people’s site.
And, no, your website’s tech support will not help you with this. They will tell you to uninstall the update and revert back to the last version known to work. That is 8.4.0

Hi @modernartbykj,

I understand your frustration with the recent issues you’ve encountered.

Just as @sandipmondal said, our team is aware of the issue and are working on a fix.

We appreciate your understanding and patience as we work to resolve this issue.

Thanks.