Warnings block Dashboard access

  • Resolved 2Flow2

    (@emite)


    10 months, 1 week ago

    Hi there! I’m not sure if this is the right place to post this, so if it is not or this is not a WP STAGING issue, I’ll be happy to send it elsewhere ??

    I’ve been using the plugin on my site for a number of years now with no issues—lots of good things to say about it! However, just recently, whenever I create a new staging site and try to access the staging site’s WordPress Dashboard, it now brings up a totally blank white page with some text on it that reads:

    Deprecated: Function add_shortcode_param is deprecated since version 4.4 (will be removed in 6.0)! Use vc_add_shortcode_param instead. in?/home/customer/www/[sitename]/public_html/[wp_install_directory]/1705367064516/wp-includes/functions.php?on line?6031

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/[sitename]/public_html/[wp_install_directory]/1705367064516/wp-includes/functions.php:6031) in?/home/customer/www/[sitename]/public_html/[wp_install_directory]/1705367064516/wp-includes/pluggable.php?on line?1435

    (See image below for what the screen looks like.)

    I have no idea what has suddenly started causing these errors to come up. As far as I can tell, the “line 6031” that it keeps referring to inside of the functions.php file is just a core WordPress function called wp_trigger_error() that is for displaying errors. It gives no more specific information on where in the world I should be looking for what triggered those errors.

    • I’ve tried fully deleting and re-creating the staging site from scratch multiple times.
    • I’ve tried waiting a week and re-creating the staging site to see if the issue would resolve itself.
    • I’ve tried turning on WP_DEBUG_LOG inside the wp-config.php file in the staging site, but it does not generate any debug.log file inside of the wp-content folder, even when I refresh the staging site.

    I am totally baffled as to what to do next or why this has suddenly sprung up in the first place. (I haven’t messed with any settings recently, that I know of.) Any help in resolving this so I can access the Dashboard of my staging sites is appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @emite

    From the first insight, I can tell that this issue is related to the “WPBakery Page Builder” plugin; I knew that from “vc_add_shortcode_param”, so the first suggestion is to make sure you are running the latest version of this plugin on the site giving this error.

    And for sure, it will be helpful if you send your site’s system information from (WP STAGING > System Info) via this form, and we will help you further from there.

    Thanks,
    Alaa

    Thread Starter 2Flow2

    (@emite)

    Hi @alaa, thanks for the response!

    I do have WordPress Bakery installed. However, because I cannot access the staging site’s Dashboard or Plugins page, I am unable to try toggling off/on WordPress Bakery or other plugins to try and troubleshoot ?? So I need to be

    I have sent the System Information to you via the form you linked, thank you! I am looking forward to hearing back!

    Plugin Contributor alaasalama

    (@alaasalama)

    Hi @emite

    You can connect to your server via FTP, and navigate to the staging site’s directory, and rename the plugin’s folder name to something else, and it will be deactivated. (plugins are at this path “/wp-content/plugins/”).

    I didn’t receive your system information. Please send it to us again via this form and reference this thread.

    Thanks,
    Alaa

Viewing 3 replies - 1 through 3 (of 3 total)
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