• Resolved ramguiao23

    (@ramguiao23)


    I cant generate reports through analytics order page and Im receiving error “There was an error getting your stats. Please try again.”

    Here’s the photo: https://ibb.co/SJ3ckGq

    Error Log:

    Help
    System statusToolsLogsWooCommerce Shipping & TaxScheduled Actions
    Logs
    fatal-errors-2024-01-16-94b674cbb4cfe6aae7a5a2caab0c9c8e.log Delete log
     View
    2024-01-16T06:28:44+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8822)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T06:31:02+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8822)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T06:46:16+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8822)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T06:48:00+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8822)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T06:58:42+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8822)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T06:59:03+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8822)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T06:59:28+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8822)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:08:20+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9568)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:08:43+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9568)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:10:51+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9151)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:11:38+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9151)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:12:43+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9568)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:13:28+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9568)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:15:46+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9568)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:15:58+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9568)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:16:11+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9568)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:17:15+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8928)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:17:50+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8928)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:18:53+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8928)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T07:19:11+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8928)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T08:06:44+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9151)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T08:07:02+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9151)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T08:12:44+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8928)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T08:14:19+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(9151)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T08:27:25+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8928)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    
    2024-01-16T08:34:37+00:00 CRITICAL Uncaught Error: Call to a member function get_id() on bool in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php:157
    Stack trace:
    #0 /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Orders/Controller.php(81): Automattic\WooCommerce\Admin\API\Reports\Controller->get_order_number(8928)
    #1 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1193): Automattic\WooCommerce\Admin\API\Reports\Orders\Controller->get_items(Object(WP_REST_Request))
    #2 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(1041): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc-analytics/r...', Array, NULL)
    #3 /home/exhibitc/public_html/wp-includes/rest-api/class-wp-rest-server.php(431): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #4 /home/exhibitc/public_html/wp-includes/rest-api.php(424): WP_REST_Server->serve_request('/wc-analytics/r...')
    #5 /home/exhibitc/public_html/wp-includes/class-wp-hook.php(324 in /home/exhibitc/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/Controller.php on line 157
    

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey there ??

    Thanks for reaching out!

    I understand that you are seeing?There was an error getting your stats. Please try again?when navigating to?Analytics, is this correct?

    Based on the error message you provided, it appears that there might be an issue with the?get_id()?function call in the?Reports/Controller.php?file at line 157. The error message suggests that the function is being called on a boolean value, which is likely causing the issue.

    Is this the only page experiencing issues, or are there other pages in the dashboard failing to load correctly? I’d like to take a closer look at any possible console errors that the Analytics page may be displaying, can you please share any errors you may have identified when inspecting the console on the Analytics page.

    You can read more about using your browser console to identify errors here.

    Also, please clarify if this is a new issue, or one that has been ongoing for a while? If the former, do you recall any changes/updates made to the site prior to noticing this issue?

    Additionally, can you please share a copy of your sites System Status Report so that we can have a better understanding of your sites current environment.

    You can find this via WooCommerce → Status. Select Get system report and then Copy for support. Once you have this, please share the results with us here.

    Cheers!

    Thread Starter ramguiao23

    (@ramguiao23)

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://exhibitcentral.com.au
    Site address (URL): https://exhibitcentral.com.au
    WC Version: 7.9.0
    REST API Version: ? 7.9.0
    WC Blocks Version: ? 10.4.6
    Action Scheduler Version: ? 3.6.1
    Log Directory Writable: ?
    WP Version: 6.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.87.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.16-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    WC Database Prefix: wp_
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    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfpklist_template_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpforms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpforms_payment_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpf_filters: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wpf_meta_data: Data: 0.02MB + Index: 0.06MB + Engine MyISAM
    wp_wpf_meta_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wpf_meta_values: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wpf_meta_values_bk: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpf_modules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpf_modules_type: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpf_usage_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wapo_addons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wapo_blocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf-field: 28
    acf-field-group: 7
    attachment: 972
    br_labels: 1
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 2
    customize_changeset: 2
    elementor_library: 36
    envato_tk_templates: 1
    filter-field: 5
    filter-set: 1
    mailpoet_page: 1
    nav_menu_item: 93
    news: 1
    oembed_cache: 2
    order_status: 2
    page: 63
    post: 66
    product: 111
    product_variation: 50
    revision: 4149
    shop_coupon: 1
    shop_order: 104
    shop_order_refund: 15
    trade_show: 1
    trade_show-page: 3
    trade_shows: 60
    woo_product_tab: 1
    wp_global_styles: 2
    wp_navigation: 1
    wpc_product_option: 1
    wpcf7_contact_form: 2
    wpforms: 6
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (55) ###
    
    Advanced Custom Fields: by WP Engine – 6.1.7
    WooCommerce Advanced Product Labels: by BeRocket – 1.2.5.2
    Ahrefs SEO: by Ahrefs – 0.10.1
    Ajax Load More: by Darren Cooney – 6.1.0.1
    Ajax Search Lite: by Ernest Marcinko – 4.11.2
    Starter Templates: by Brainstorm Force – 3.2.6
    Prime Slider: by BdThemes – 3.11.6
    Custom Order Status Manager for WooCommerce: by Bright Plugins – 1.1.3
    CartFlows: by CartFlows Inc – 1.11.13
    Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.4.14
    Clear Cache For Me: by Webhead LLC – 2.0.1
    Contact Form 7: by Takayuki Miyoshi – 5.8.1
    Contact Form Entries: by CRM Perks – 1.3.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
    Easy Table of Contents: by Magazine3 – 2.0.55
    Elementor Pro: by Elementor.com – 3.14.1
    Elementor: by Elementor.com – 3.14.1
    Envato Elements: by Envato – 2.0.12
    Pixel Cat Lite: by Fatcat Apps – 3.0.3
    Filter Everything PRO: by Andrii Stepasiuk – 1.8.2
    Font Awesome: by Font Awesome – 4.4.0
    Google Listings and Ads: by WooCommerce – 2.5.0
    Intuitive Custom Post Order: by hijiri – 3.1.4.1
    Jetpack: by Automattic – 12.3
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 10.2.5
    MailPoet: by MailPoet – 4.21.0
    MWB HubSpot for WooCommerce: by MakeWebBetter – 1.5.1
    Max Mega Menu: by megamenu.com – 3.2.2
    Pages with category and tag: by YAHMAN – 0.9.0
    Permalinks Customizer: by YAS Global Team – 2.8.2
    PowerPack Pro for Elementor: by Team IdeaBox - PowerPack Elements – 2.10.9
    PowerPack Lite for Elementor: by IdeaBox Creations – 2.7.14
    Prevent Browser Caching: by Kostya Tereshchuk
    ISRAEL IT – 2.3.4
    
    Product Sales Report for WooCommerce: by WP Zone – 1.5.6
    Repeat Order for Woocommerce: by polyres – 1.2.0
    Rank Math SEO: by Rank Math – 1.0.121
    Template Kit Export: by Envato – 1.0.21
    Easy Username Updater: by Yogesh C. Pant – 1.0.5
    Variation Swatches for WooCommerce: by CartFlows – 1.0.7
    CTX Feed: by WebAppick – 6.1.4
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.25
    Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.2.1
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.2
    Product Filter by WBW: by WBW – 2.5.1
    WooCommerce Checkout Manager: by QuadLayers – 7.2.0
    WooCommerce Payments: by Automattic – 6.2.1 (update to version 7.0.0 is available)
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.6
    WooCommerce Shipping & Tax: by WooCommerce – 2.3.1 (update to version 2.4.2 is available)
    WooCommerce Xero Integration: by WooCommerce – 1.8.1 (update to version 1.8.3 is available)
    WooCommerce: by Automattic – 7.9.0 (update to version 8.5.1 is available)
    WP Mail SMTP: by WP Mail SMTP – 3.9.0
    WP User Avatars: by Triple J Software
    Inc. – 1.4.1
    
    WPC Grouped Product for WooCommerce: by WPClever – 4.2.2
    WPForms Lite: by WPForms – 1.8.2.3
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.8.4
    
    
    ### Inactive Plugins (15) ###
    
    Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.1
    Copy & Delete Posts: by Copy Delete Posts – 1.4.2
    Delivery & Pickup Date Time for WooCommerce: by CodeRockz – 1.3.58
    Deposits & Partial Payments for WooCommerce: by Acowebs – 1.1.12
    ElementsKit Lite: by Wpmet – 3.0.3
    Essential Addons for Elementor: by WPDeveloper – 5.9.3
    Extra Product Sorting Options for WooCommerce: by SkyVerge – 2.10.0
    Filter Everything?— WooCoomerce Product & WordPress Filter: by Andrii Stepasiuk – 1.8.2
    First payment date for WooCommerce Subscriptions: by Codection – 0.5.3
    Hello Dolly: by Matt Mullenweg – 1.7.2
    PixelYourSite: by PixelYourSite – 9.4.6
    Template Kit Import: by Envato – 1.0.14
    WooCommerce Custom Add To Cart Button: by Barn2 Plugins – 1.2.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.8.5
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.1.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosg (woosg)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Shop base: #38 - /store/
    Cart: #39 - /cart/
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #41 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Astra
    Version: 4.1.6 (update to version 4.6.3 is available)
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: astra/woocommerce/emails/admin-new-order.php
    astra/woocommerce/emails/customer-invoice.php
    astra/woocommerce/emails/customer-on-hold-order.php
    astra/woocommerce/emails/customer-processing-order.php
    
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-01-17 06:07:16 +11:00
    Options: ?
    Notes: 103
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 6.2.1
    Connected to WPCOM: Yes
    Blog ID: 221111181
    Account ID: acct_1NV6bDFfm5SyJJ7f
    
    ### MailPoet ###
    
    Sending Method: MailPoet
    Send all site's emails with: Default WordPress sending method
    Task Scheduler method: Action Scheduler
    Cron ping URL: https://exhibitcentral.com.au?mailpoet_router&endpoint=cron_daemon&action=ping
    
    ### Action Scheduler ###
    
    Complete: 38,923
    Oldest: 2023-12-17 12:27:44 +1100
    Newest: 2024-01-17 12:27:07 +1100
    
    Failed: 1,708
    Oldest: 2023-07-23 16:09:05 +1000
    Newest: 2024-01-12 16:06:50 +1100
    
    Pending: 19
    Oldest: 2024-01-17 12:28:17 +1100
    Newest: 2024-01-27 12:02:13 +1100
    
    
    ### Status report information ###
    
    Generated at: 2024-01-17 12:27:49 +11:00
    `

    Here’s the system log. Thank you.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey @ramguiao23,

    Thanks for sharing the SSR.

    WC Version: 7.9.0

    The first thing that stands out is the WooCommerce core version being outdated. Can you see if updating WooCommerce to it’s latest version makes any difference?

    We always recommend ensuring that you have a good?backup?of your?full site and database?before performing any updates, so that, should something go wrong, you are able to easily restore your site to a functioning state.

    If that makes no difference, please share any console errors you may identify, as previously mentioned. This may provide some valuable information on what may be causing the issue. ??

    Cheers!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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