• Resolved miminou

    (@miminou)


    Hello

    I deactivate wordfence and activate it after some days, I found that the dashboard is broken, I cleared the cache but nothing happend.

    Check the issue here https://prnt.sc/wUDVNtRqBukq

    Any help, please?

    Regards.

    Amine.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @miminou, thanks for reaching out.

    Are you seeing the exact same result when logging in using a private/incognito window, and even a browser different to your default choice? If it does, do you have any caching plugins or caching on your hosting server that could be cleared to see if that improves the situation?

    If the issue still persists, are you seeing 404 errors in your browser console for scripts related to Wordfence?

    Thanks,

    Mark.

    Thread Starter miminou

    (@miminou)

    Hello Mark;

    Thanks for your answer.

    Yes, I get the same results when I use the incognito window.

    I’m using WP Rocket cache plugin, I purge the cache, but nothing happend.

    The plugin worked normaly before few days, when I activate it today after some day of deactivation, I found this issue.

    Regards.

    Amine.

    Plugin Support wfmark

    (@wfmark)

    Hi @miminou, thank you for getting back to us.

    Could you run Wordfence as your only-enabled plugin and revert to a default theme such as TwentyTwenty-Three to see if there’s a plugin or theme conflict causing the issue. If it works as expected, then reenable your plugins and theme one by one until the issue recurs to help find the cause.

    Additionally, can you log in while keeping a Browser Console open to see if you can detect any JavaScript errors or files that fail to load. If you see any red errors in the console, please take a screenshot and send it to me.

    Thanks,

    Mark

Viewing 3 replies - 1 through 3 (of 3 total)
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