Problem with international tags / facebook page titles

  • Resolved Stelios

    (@djstelios)


    1 year, 2 months ago

    My pages and my website are in Greek language. That means that the Facebook page title is in Greek and the tags/taxonomy is also in Greek.

    At the dashboard of ROP under account, the title of Facebook pages/groups are empty and I’m not sure which one the correct one, because all of them are under the same account.

    Also when Hashtags under “Post format” is enabled to “Create hashtags from tags” the created tags are displaying always the same not-existing tag #ι

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @djstelios,

    Thank you for using ROP!

    Could you kindly provide some screenshots illustrating the issues you are encountering along with the configurations you have implemented?

    Best regards,

    Andreea

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hello @djstelios

    I attempted to replicate the issue; however, the posts’ titles appear correctly on my website – https://vertis.d.pr/i/AalBAS; https://vertis.d.pr/i/PlmbPk. The tags are indeed not correctly displayed, so I forwarded this to our development team.

    We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

    What happens next?

    Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

    Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
    If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

    You may also check the product’s changelog for updates and fixes included in each release.

    Again, we apologize for the inconvenience and thank you for your patience.

    Best regards,

    Andreea

Viewing 2 replies - 1 through 2 (of 2 total)
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