Product Blocks causing critical error

Hi there @naughtyandnicelingerie,

I’m sorry to hear about the issue you’ve been experiencing with the WooCommerce blocks for the Gutenberg editor. It’s good that your host was able to temporarily resolve the problem by deactivating it.

To address this issue permanently, I would recommend updating the WooCommerce and Gutenberg plugins to the latest versions, if you haven’t already. Sometimes, such errors can occur due to incompatibility issues between different versions of plugins.

If the issue persists after updating, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thanks.

I believe I updated the plug in just last night before this all happened. I’m still checking other factors.

here is the report you asked for. ### WordPress Environment ###<span style="background-color: rgb(240, 240, 240);"></span>WordPress address (URL): https://naughtyandnicelingerie.comSite address (URL): https://naughtyandnicelingerie.comWC Version: 8.4.0REST API Version: ? 8.4.0WC Blocks Version: ? 11.6.2Action Scheduler Version: ? 3.7.0Log Directory Writable: ?WP Version: 6.4.2WP Multisite: –WP Memory Limit: 1 GBWP Debug Mode: –WP Cron: ?Language: en_USExternal object cache: ?<span style="background-color: rgb(240, 240, 240);"></span>### Server Environment ###<span style="background-color: rgb(240, 240, 240);"></span>Server Info: LiteSpeedPHP Version: 7.4.33PHP Post Max Size: 1 GBPHP Time Limit: 300PHP Max Input Vars: 10000cURL Version: 7.87.0OpenSSL/1.1.1w<span style="background-color: rgb(240, 240, 240);"></span>SUHOSIN Installed: –MySQL Version: 5.5.5-10.6.16-MariaDB-cll-lve-logMax Upload Size: 1 GBDefault Timezone is UTC: ?fsockopen/cURL: ?SoapClient: ?DOMDocument: ?GZip: ?Multibyte String: ?Remote Post: ?Remote Get: ?<span style="background-color: rgb(240, 240, 240);"></span>### Database ###<span style="background-color: rgb(240, 240, 240);"></span>WC Database Version: 8.4.0WC Database Prefix: wp_dx0a8c22rv_Total Database Size: 168.22MBDatabase Data Size: 126.17MBDatabase Index Size: 42.05MBwp_dx0a8c22rv_woocommerce_sessions: Data: 34.03MB + Index: 0.65MB + Engine MyISAMwp_dx0a8c22rv_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAMwp_dx0a8c22rv_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAMwp_dx0a8c22rv_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAMwp_dx0a8c22rv_woocommerce_order_items: Data: 0.09MB + Index: 0.04MB + Engine MyISAMwp_dx0a8c22rv_woocommerce_order_itemmeta: Data: 0.51MB + Index: 0.37MB + Engine MyISAMwp_dx0a8c22rv_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAMwp_dx0a8c22rv_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.01MB + 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Engine MyISAMwp_dx0a8c22rv_wpb2d_processed_dbtables: Data: 0.00MB + Index: 0.00MB + Engine MyISAMwp_dx0a8c22rv_yoast_indexable: Data: 1.70MB + Index: 0.73MB + Engine MyISAMwp_dx0a8c22rv_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.28MB + Engine MyISAMwp_dx0a8c22rv_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAMwp_dx0a8c22rv_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAMwp_dx0a8c22rv_yoast_seo_links: Data: 0.32MB + Index: 0.08MB + Engine MyISAMwp_dx0a8c22rv_yoast_seo_meta: Data: 0.09MB + Index: 0.08MB + Engine MyISAM<span style="background-color: rgb(240, 240, 240);"></span>### Post Type Counts ###<span style="background-color: rgb(240, 240, 240);"></span>amn_exact-metrics: 1attachment: 2692custom_css: 2fs_post: 49mc4wp-form: 1nav_menu_item: 37oembed_cache: 40page: 27post: 481product: 640product_variation: 2381revision: 367rp_shop_giftcard: 6safecss: 1shop_coupon: 42shop_order: 467shop_order_refund: 6wcps: 1wishlist: 3059wpcf7_contact_form: 1<span style="background-color: rgb(240, 240, 240);"></span>### Security ###<span style="background-color: rgb(240, 240, 240);"></span>Secure connection (HTTPS): ?Hide errors from visitors: ?<span style="background-color: rgb(240, 240, 240);"></span>### Active Plugins (21) ###<span style="background-color: rgb(240, 240, 240);"></span>Child Theme Configurator: by Lilaea Media – 2.6.3Classic Editor: by WordPress Contributors – 1.6.3Contact Form 7: by Takayuki Miyoshi – 5.8.5FS Poster: by FS-Code – 6.5.4LiteSpeed Cache: by LiteSpeed Technologies – 6.0.0.1PW WooCommerce Gift Cards Pro: by PimwickLLC – 1.447<span style="background-color: rgb(240, 240, 240);"></span>Shareaholic - Easily Grow and Engage Your Audience: by Shareaholic – 9.7.11Page Builder by SiteOrigin: by SiteOrigin – 2.29.3SiteOrigin CSS: by SiteOrigin – 1.5.9SiteOrigin Widgets Bundle: by SiteOrigin – 1.57.0UpdraftPlus - Backup/Restore: by UpdraftPlus.ComDavidAnderson – 1.23.16<span style="background-color: rgb(240, 240, 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object-cache.php<span style="background-color: rgb(240, 240, 240);"></span>### Settings ###<span style="background-color: rgb(240, 240, 240);"></span>API Enabled: –Force SSL: ?Currency: USD ($)Currency Position: leftThousand Separator: ,Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external (external)grouped (grouped)pw gift card (pw-gift-card)simple (simple)variable (variable)<span style="background-color: rgb(240, 240, 240);"></span>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude-from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated-1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated-5)<span style="background-color: rgb(240, 240, 240);"></span>Connected to Woo.com: –Enforce Approved Product Download Directories: –HPOS feature screen enabled: –HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: –<span style="background-color: rgb(240, 240, 240);"></span>### WC Pages ###<span style="background-color: rgb(240, 240, 240);"></span>Shop base: #77 - /shop/Cart: #78 - /cart/Checkout: #79 - /checkout/My account: #80 - /my-account/Terms and conditions: #245 - /policies/<span style="background-color: rgb(240, 240, 240);"></span>### Theme ###<span style="background-color: rgb(240, 240, 240);"></span>Name: Vantage Child Theme for NNLVersion: 1.14.1.1580276539Author URL: https://siteorigin.com/Child Theme: ?Parent Theme Name: VantageParent Theme Version: 1.20.18Parent Theme Author URL: https://siteorigin.com/WooCommerce Support: ?<span style="background-color: rgb(240, 240, 240);"></span>### Templates ###<span style="background-color: rgb(240, 240, 240);"></span>Overrides: –<span style="background-color: rgb(240, 240, 240);"></span>### WooCommerce Google Product Feed feeds ###<span style="background-color: rgb(240, 240, 240);"></span>a1b65a36c9e7a699: nnnl feed??Type: google??Category filter: -??Categories: -<span style="background-color: rgb(240, 240, 240);"></span>### WooCommerce Google Product Feed options ###<span style="background-color: rgb(240, 240, 240);"></span>Include variations in feed: EnabledSend "item group ID": EnabledExpanded schema markup: -Debug key: f7724147-ad73-4391-af98-355950023906<span style="background-color: rgb(240, 240, 240);"></span>### WooCommerce Google Product Feed fields ###<span style="background-color: rgb(240, 240, 240);"></span>Title: Pre-populates from product product_title.Product description: Main product description (full preferred) plus variation descriptionAvailability (in stock products): Defaults to "in stock".Availability (backordered products): Defaults to "out of stock".Availability (out of stock products): Defaults to "out of stock".Condition: Defaults to "new".Brand: Pre-populates from product sku.Manufacturer Part Number (MPN): Pre-populates from product sku.Product Type: Defaults to "Apparel & Accessories > Clothing > Underwear & Socks > Lingerie". Pre-populates from product sku.Google Product Category: Defaults to "Apparel & Accessories > Clothing > Underwear & Socks > Lingerie".Global Trade Item Number (GTIN): Pre-populates from product sku.Gender: Defaults to "female".Age Group: Defaults to "adult".Colour: Pre-populates from product sku.Size: Pre-populates from product sku.Size type: Material: Pre-populates from product sku.Pattern: Pre-populates from product sku.Identifier exists flag: Defaults to "included".Bing Category: Defaults to "lingerie".Minimum handling time: Defaults to "1".Maximum handling time: Defaults to "3".Pickup SLA: Defaults to "same day".<span style="background-color: rgb(240, 240, 240);"></span>### WooCommerce Google Product Feed DB status ###<span style="background-color: rgb(240, 240, 240);"></span>Database version: 16Active database version: 16wc_gpf_render_cache: Emptywoocommerce_gpf_google_taxonomy (en-US): 5595 items<span style="background-color: rgb(240, 240, 240);"></span>### WooCommerce PayPal Payments ###<span style="background-color: rgb(240, 240, 240);"></span>Onboarded: ?Shop country code: USWooCommerce currency supported: ?Advanced Card Processing available in country: ?Pay Later messaging available in country: ?Webhook status: –PayPal Vault enabled: ?ACDC Vault enabled: –Logging enabled: ?Reference Transactions: ?Used PayPal Checkout plugin: –Subscriptions Mode: Disabled<span style="background-color: rgb(240, 240, 240);"></span>### Admin ###<span style="background-color: rgb(240, 240, 240);"></span>Enabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomer-effort-score-tracksimport-products-taskexperimental-fashion-sample-productsshipping-smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-bannernavigationonboardingonboarding-tasksproduct-variation-managementproduct-virtual-downloadableremote-inbox-notificationsremote-free-extensionspayment-gateway-suggestionsshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo-mobile-welcomewc-pay-promotionwc-pay-welcome-page<span style="background-color: rgb(240, 240, 240);"></span>Disabled Features: customize-storeminified-jsnew-product-management-experienceproduct-external-affiliatesettingsasync-product-editor-category-field<span style="background-color: rgb(240, 240, 240);"></span>Daily Cron: ? Next scheduled: 2024-01-06 06:50:20 -05:00Options: ?Notes: 199Onboarding: completed<span style="background-color: rgb(240, 240, 240);"></span>### Action Scheduler ###<span style="background-color: rgb(240, 240, 240);"></span>Complete: 51Oldest: 2023-12-06 02:23:05 -0500Newest: 2024-01-05 03:18:08 -0500<span style="background-color: rgb(240, 240, 240);"></span>Failed: 23Oldest: 2020-06-06 22:51:24 -0400Newest: 2023-11-13 13:17:51 -0500<span style="background-color: rgb(240, 240, 240);"></span>Pending: 3Oldest: 2024-01-06 03:18:08 -0500Newest: 2024-01-11 23:48:03 -0500<span style="background-color: rgb(240, 240, 240);"></span><span style="background-color: rgb(240, 240, 240);"></span>### Status report information ###<span style="background-color: rgb(240, 240, 240);"></span>Generated at: 2024-01-05 09:58:44 -05:00

Hello @naughtyandnicelingerie,

I’m not able to add products to the cart for some reason even though I’ve noticed you’re using shorcodes now.

This kind of problem is usually caused by a conflict with your theme or with another plugin.
 
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for Woo
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Let us know how it goes!

Just FYI: an update about the woo gutenburg products block plugin conflict. The plugin was apparently combined within the latest version of woocommerce, so it wasn’t automatically deactivated with the latest version of woocommerce (at that time), causing a conflict. I believe it has now been corrected to automatically disable the plugin upon the woocommerce update.