Viewing 11 replies - 1 through 11 (of 11 total)
  • Hey there, @so5djo! Thanks for contacting us. I’m happy to help you.

    Do you mind sharing more information about the issue so we can assist you further?

    • Have you added custom code to modify the product table?
    • Was this showing correctly before? If it was, when did it change? Did you make any changes on the site right before it?
    • Are all products showing the wrong that on this page or only some?
    • If it is only some, do you see any similarities between them?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thank you!

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter so5djo

    (@so5djo)

    Hi, thanks for fast reply.

    We did not add any custom code for product table.

    It was showing correctly, on the next link is the screenshot of the column date where you can find the published date in the correct form: 23/12/2023.

      https://www.dropbox.com/scl/fi/b2w1y1rv63im4oo5gyufl/woo-date-column-1.png?rlkey=1pzcmridvwr6ws5ke5juxho8b&dl=0

      We see a chronological and correct display of published products until the end of the day on December 3rd.

      The next picture is a continuation of the column from the previous link:

      https://www.dropbox.com/scl/fi/x9oeb7p9pnwmnio8ji54y/woo-date-column-2.png?rlkey=g2etnt5uep8du2swkzrbvxuu9&dl=0

      This is when it all started, and all published product since then has that kind of incorrect number, sharing another screenshot of the published date column: https://www.dropbox.com/scl/fi/tjnbcued8xo0tty8st1ga/woo-date-column-3.png?rlkey=58smst3zvqsrnrivipl2p05pf&dl=0
      I don’t see a reason for the date to appear this way or any pattern to the numbers displayed. No major changes were made on the site, apart from standard plugin updates.

      Here is also links for: System Status Report, Fatal error logs 2023-12-03 and Fatal error logs 2023-12-04

      Best regards

      Hi there @so5djo ??

      Thank you for reaching back, with further details on this.

      As a next step, I’d recommend double-checking the date format, at the screen at WP > Settings > General.

      What happens when a different one is selected, and then saved? (As in, from Y-m-d to d-m-Y, for example) The Datum column continues to display unexpected numbers still, or otherwise?

      If the issue persists, I’d recommend temporarily disabling all other plugins, except WooCommerce, and see if the issue persists, or otherwise, as a next step in troubleshooting this.

      Tools to help with troubleshooting

      Meks Quick Plugin Disabler will remember what plugins you had active when you switch it back on.

      You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

      Please let us know how that goes.

      Thread Starter so5djo

      (@so5djo)

      Hello, after disabling all plugins, the problem remains, and it looks strange: https://www.dropbox.com/scl/fi/ql36053fbhst2wz1l5f7n/woo-date-serb.png?rlkey=vxxn2xq9enx209lm53ttffvuf&dl=0

      Now in column Date (Датум) instead of date in some kind of form, the translation of what is showing is : Published Y/m/d at 5:48pm.

      Changing the language from Serbian (Српски ?език – that is the language from the picture on the previous link) in Settings>General>Site Language to English, and it shows the correct dates. Sending the screenshot so you can see how it looks: https://www.dropbox.com/scl/fi/dxjsw2pdql3g4btq09qjg/woo-date-engl.png?rlkey=7wpc973kmz7brbrqctt4lnmvi&dl=0

      Tried with few other languages, also is showing the correct dates.

      Can we expect a fix of this error?

      Thanks,

      Best regards

      Hi there @so5djo ??

      Changing the language from Serbian (Српски ?език – that is the language from the picture on the previous link) in Settings>General>Site Language to English, and it shows the correct dates.

      Thank you for reaching back, with further details on this.

      My experience, exactly, when trying the opposite, from English to Serbian.

      Feel free to check the status of the translation for this bit, from this screen, as a next step, and to ping any of the wonderful contributors listed there.

      I’ll go ahead with cc’ing @lanche86, also, as GTE and having another pair of eyes on this.

      I hope this helps!

      Thank you @anastas10s!

      Hey @so5djo, recently, I’ve been doing a lot of translations to Serbian, so it could be that I’ve done something to mess up the dates.

      I will check this and get back to you because it’s probably across all Serbian Woo sites.

      Yes @so5djo, this is definitely something I’ve done on translations for Woo. I think I fixed it, but gonna make sure over the weekend that is actually working because that translation is not refreshing under “Ажурира?а”.

      Sorry for the mess-up, and thank you so much for reporting it.

      I will keep you updated and you can always reach out to me over Make Slack.

      Hello, @so5djo,

      Please update the translations for your installation under “Контролна табла / Ажурира?а,” date format should be working as expected.

      https://share.cleanshot.com/HGWw8HcX

      Again, thank you for reporting, and please report if you see anything off. Happy holidays.

      Plugin Support ckadenge (woo-hc)

      (@ckadenge)

      Hello @so5djo,

      Could you please confirm if you were able to fix the issue from your end?

      Looking forward to your reply!

      Thread Starter so5djo

      (@so5djo)

      Hello,

      @lanche86 thanks for solving the problem, now the date is displayed properly @ckadenge .

      Best regards

      Plugin Support Shameem R. a11n

      (@shameemreza)

      Hi @so5djo,

      I’m glad we were able to help! I’ll mark the thread as solved for now, but feel free to open a new one if you have any other questions.

      Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here?

      It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.

      Thanks!

    Viewing 11 replies - 1 through 11 (of 11 total)
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