• Resolved monicaamb12

    (@monicaamb12)


    Is there any way to allow the customer to cancel the purchased service and, depending on the time in advance, receive a full or partial refund… with certain conditions?

    Thanks in advance

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @monicaamb12

    Yes, you can certainly configure your WooCommerce store to allow customers to cancel their purchases and receive full or partial refunds based on your defined conditions.

    However, this requires a bit of customization and a plugin like WooCommerce Returns and Warranty Requests or Return Refund and Exchange For WooCommerce which allow for flexible refund policies.

    Please remember, it’s important to clearly communicate your refund policy to your customers to avoid any confusion.

    I hope this clarifies your concern. If you have any other questions, feel free to ask.

    Thread Starter monicaamb12

    (@monicaamb12)

    Oh thanks. And what about a plugin that works as a calendar where you can choose the product/service of the WooCommerce, book it, pay it and finally has this option to cancel.

    Hi there @monicaamb12 ??

    what about a plugin that works as a calendar where you can choose the product/service of the WooCommerce, book it, pay it and finally has this option to cancel.

    I’d recommend checking out WooCommerce Bookings, in that case.

    For a fully-customized experience, consider these add-ons other WooCommerce customers use with Bookings.

    Keep in mind, if you want to try our products, you can leverage our 30-day refund policy. In a nutshell, it gives you 30 days to try it out, and if the product doesn’t work the way you need or you think another product would work better, we are more than happy to offer a full refund.?You’ll find the details of our refund policy here.

    I hope this is helpful! Please let us know if you have any further questions or concerns.
    We will be happy to help you further.

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