Error undefined array key – plus can’t manage connected sites

  • Resolved MS416

    (@ms416)


    10 months, 4 weeks ago

    Hey. this looks promising but some early frustrations.

    1. I am using “Create new user” as trigger using WordPress and I want this to lead to action to add info to example a) Google Sheets or b) new member in Paid Memberships Pro but I see this error: “Undefined array key “pluggable_data”.” There’s a prompt suggesting to make sure the system has seen a user created as some kind of model but even after creating a user through multiple means (admin add or using registration form in WP User Manager), this error persists which is frustrating.
    2. Second issue I tried to use this on two sites but was denied because only one site can be added to my Sure Triggers free account. However the Sure Triggers website management page doesn’t show these websites so I have no way to remove one of the sites.

    Hope the above is clear. And hope you can assist.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sure – David Kalu

    (@davek1)

    Hello @ms416,

    I apologize for the delayed response!

    1. May I confirm whether you still experience this issue? It is most likely caused by a conflict with another plugin since the WordPress “User created” trigger should work seamlessly, given that there will always be a user on the site. If the issue persists, I suggest raising a support request for us to take a closer look and assist you.
    2. Yes, based on our plan for Free accounts, it can only be connected to one WordPress site. However, we provide the site name as an identifier under SureTriggers > Apps > WordPress. All you need to do is log in to the SureTriggers platform and delete the connection to allow login on the other site.

    Regards,

    Plugin Support Sure – David Kalu

    (@davek1)

    Hi @ms416,

    As per our previous correspondence regarding the issues you encountered with SureTriggers, it appears that we have not received any further response from your end. Due to this, we will be marking this topic as resolved.

    Should you require any further assistance or have any additional queries in the future, please do not hesitate to reach out to us. We are always here to provide support and help you with any issues you may face.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error undefined array key – plus can’t manage connected sites’ is closed to new replies.