• Resolved gopa4

    (@gopa4)


    Hello

    How to change the size of the text in a certificate? I want to make it bigger: https://parg.co/UXI4

    I do not want to use “Paragraphs”. It is very ugly.

    I have tried custom css but it does not make the text bigger (only the size of the title changes)

    body
    { font-family: normal "DejaVu Sans" sans-serif;
    font-size: 30px;
    color: #333333;
    text-align:center;}
Viewing 14 replies - 1 through 14 (of 14 total)
  • sumitsanadhya

    (@sumitsanadhya)

    Hello @gopa4,

    We apologize for the delay in response due to the weekend.

    We would like to inform you that we have already escalated this to our development team, While they work on it, we genuinely thank you for your patience. Rest assured, we’ll keep you informed as we make progress.

    Kind regards,
    Sumit

    Thread Starter gopa4

    (@gopa4)

    Thank you for your reply!

    Please let me know when it is solved.

    Hello @gopa4,

    Thank you for your patience.

    Please use the following custom CSS code, which will result in an increase in the font size for all text.
    div{
    font-size: 100px !important;
    }

    We have also attached a screencast for your guidance. https://app.usebubbles.com/pPCPwXSxb1N4wpR2wTcxJp

    I trust this addresses your inquiry. Please inform me if you require any additional assistance.

    Kind regards,
    Sumit

    Thread Starter gopa4

    (@gopa4)

    Hello Sumit,

    Thank you for your reply.

    I am using your plugin for a couple of years now.

    Now I want to update the certificate addon 1.1.2. The layout of 35 certificates is broken after the update to the last version 1.1.3. I really do not want to open all certificates to redesign them from scratch like I did it after update to 1.1.2. The layout was also broken. It tokes me 2 days to fix everything. Now I have to do it again.
    I do not want to redesign all certificates after every update.

    Can you please do something about it in version 1.1.3?

    Thread Starter gopa4

    (@gopa4)

    PS: How to make the Title bigger (like it was in version 1.1.2) ?

    Hello @gopa4,

    Firstly, please accept our sincere apologies for any inconvenience you may have experienced. Please rest assured that your feedback has been carefully considered, and our development team is actively working to ensure a seamless experience in our upcoming update.

    In response to your request for an enlarged title, we would appreciate it if you could provide us with the certificate HTML code so that we can tailor the CSS accordingly.

    Looking forward to hearing back from you.

    Kind regards,
    Sumit

    Thread Starter gopa4

    (@gopa4)

    Hello Sumit,

    Thank you for your reply.

    Can I share the HTML code by email? I do not want to post it here.

    Hello,

    Our sincere apologies for the delayed response.

    Certainly, you can share the HTML code with us via email. We look forward to your reply.

    Kind regards,
    Sumit

    Thread Starter gopa4

    (@gopa4)

    Hello,

    I sent you an email to Support(at)

    Issues:

    1. The layout of Certificates is broken (very different) after update Certificate addon from Version 1.0.13

    2. All certificates are gone after the update. I want to keep them after the update. I do not want to set up all 30 certificates again after the update.

    sumitsanadhya

    (@sumitsanadhya)

    Hello Gopa4,

    I trust you had a wonderful weekend.

    We’ve responded to your inquiry on our support website. Please review it at your earliest convenience.

    Kind regards,
    Sumit

    Thread Starter gopa4

    (@gopa4)

    Hello Sumit,

    Your support team asked access to my website.

    The issue is not related to my website but to your addon. 

    You do need any access to my website.

    Just install the previous version of the certificate addon. Add my HTML code which I sent you.

    Update the addon. All settings of the certificate are gone!

    It is not possible to update the addon without losing the settings and breaking?the layout of the certificate.

    It is not the 1st time. We have been using the addon since 2019. It is the same problem each year. After every update is the new version of your addon always empty: all certificates and settings are gone.

    Best?regards

    Gopa

    Hello Gopa,

    I hope everything is going well for you.

    I’m excited to share some great news with you. The problem you were having with generating PDFs has been successfully resolved. Additionally, we’ve sent a zip file to you via our support website.

    We’re looking forward to hearing about your experience with the solution. If you have any feedback or come across any more challenges, please feel free to get in touch.

    Warm regards,
    Sumit

    Hello Sumit,

    Thank you for the good news, but I did not receive any email from you.

    Thread Starter gopa4

    (@gopa4)

    Hello Sumit,

    Thank you for the good news, but I did not receive any email from you.

Viewing 14 replies - 1 through 14 (of 14 total)
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