SUPPORT WHERE ARE U? Many tickets no reply!!!!!!

  • bluelee22

    (@bluelee22)


    11 months ago

    Hi there,

    I’m not getting support, I’ve opened many tickets on my account and I’m not getting answers from you. Your plugin is conflicting with other plugins, and they are not functioning until I deactivate your plugin. I bought your pro version, and I pay from premium support but I’m getting support.

    I don’t want to leave bad review, but I will if I’m not getting support.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    We apologize for any inconvenience. Please be advised that the support is limited due to the holiday season. We appreciate your understanding and will do our best to assist you at the earliest opportunity.

    Thank you for your patience.

    Thread Starter bluelee22

    (@bluelee22)

    I waited months not just days. the name of my account is tbghost. Since your plugin is conflicting I had to deactivate it, many of my websites have no protection.

    Plugin Author John Darrel

    (@johndarrel)

    Happy New Year!

    I see that you have the premium product from Hide My Wp Ghost. I just resent the email from the support as it was sent on the account email you recently changed.

    Note! This forum is for the free version of the plugin as the premium version is downloaded separately from https://hidemywpghost.com/ and has premium features that are not present in the free version.

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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