Plugin Failure After Day 2

  • Resolved SilvaLau

    (@silvalau)


    1 year, 2 months ago

    The plugin was working just fine on day 1, but on the second day, it just stops working. It still shows my the graph and the summary (visitors/views/sessions/etc.) but all the data in the rows below doesn’t load. Thus when I try to filter pages, it just remains stuck.

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  • Plugin Author Ben Sibley

    (@bensibley)

    Thanks for getting in touch. I’m sorry to hear about this error.

    Could you check your site’s debug.log file and let me know if there is an error coming from Independent Analytics there? If you don’t have debugging enabled, we have a tutorial here showing how to enable it and where to find the debug.log file. Once debugging is enabled, you’ll just need to visit the analytics dashboard one more time to recreate the error, and then it should appear in the debug.log file.

    Also, could you let me know roughly how many visitors the site gets each day?

    Thank you!

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