Incompatibility with Foodmood Theme? – Confirmations Don’t Display

  • Resolved brianjohnsondesign

    (@brianjohnsondesign)


    11 months, 1 week ago

    Hi there,

    It looks like, ever since we updated to the newest version of your plugin and WordPress, the confirmation messages that are supposed to display when you add a product to your cart have disappeared.

    So if I go to the product table and click “Add to Cart”, it scrolls up and you’re supposed to see a message that says, “Item” has been added to your cart.” as well a link to the cart.

    But instead, it’s just blank. I think the HTML isn’t even generating, though it’s hard to search to be sure.

    Note that it seems to work fine on mobile, but not desktop.

    It used to work fine.

    I tested with everything else disabled except your plugin and the theme and it’s still broken.

    With your plugin disabled, it works as expected. With a default theme, it also works as expected. So I’m not sure what’s going on.

    We’re running the newest version of your plugin (1.4.19), WordPress (6.4.2), and the theme (1.2.9)

    I also tried rolling back WP to 6.3.2 and 6.2.2 and it didn’t work. I also tried the release of your plugin from around July I think, hoping that would work, but it didn’t.

    We’re running PHP 8.2.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WPXtension

    (@wpxteam)

    Hi,

    I hope you are doing well today. Firstly, check whether you enabled this option or not: https://prnt.sc/hFwyGxMBmB6M

    From my inspection, the notice does not appear on a small screen as well. Sometimes, the theme may change hooks woocommerce_before_single_product and you know there are several number of themes in the market. So, we have to stick with WooCommerce standard hooks.

    Is the theme available in the WordPress theme repo? If not, is there any possible way to get the theme file? So that we can test it on our local environment?

    Hope to hear from you soon.

    Best Regards

Viewing 1 replies (of 1 total)
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