Problem with result page

  • Resolved riccardo644

    (@riccardo644)


    11 months, 2 weeks ago

    Hello , i opened a similar ticket before but it did not resolve my issue, the problem is that after the quiz is completed, there is a small loading, which is fine, but after the loading, the page do not scroll for like 10 seconds, i undestand that the result may be loadig, but can we keep the loading animation untill the page is fully loaded and scrollable? like this is very counterintuitive and probably client will not undestand why the quiz result are not scrolling

    The page I need help with: [log in to see the link]

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  • Dear @riccardo644,

    We hope this finds you in good health.

    We understand you are facing issues with display of results page, we want to assure you that we’ve already brought this to the attention of our development team. While they work on resolving it, we genuinely thank you for your patience. Rest assured, we’ll keep you informed as we make progress.

    Have a nice day.

    Kind regards,
    Sumit

    Thread Starter riccardo644

    (@riccardo644)

    Hello, thank you do i get a time frame for this change? so i can know when it will be resolved

    Hello @riccardo644,

    I hope this message finds you in good spirits!

    I wanted to let you know that your request has been noted, and our development team is currently exploring the matter. While we can’t provide an exact date, please rest assured that we are committed to considering and potentially implementing this in our future updates.

    Your understanding is greatly appreciated!

    Warm regards,
    Sumit

Viewing 3 replies - 1 through 3 (of 3 total)
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