how to keep previews when app is no longer installed

  • Hi, after running the plugin, some files, that supposedly now had a preview image did not. When I klicked on the image in the media collection, I had error message e.g.:

    Warning: exif_imagetypeUhome/customer/www/xn--knstlerisch-geformt-59b.com/public_html/wp-includes/images/media/Atwood-Venus-Leier.pdf.png}: failed to open stream: No such file or directory in /home/customer/www/xn--knstlerisch-geformt-59b.com/public_html/wp-includes/functions.php on line 3310

    Warning: file_get_contentsUhome/customer/www/xn--knstlerisch-geformt-59b.com/public_html/wp-includes/images/media/Atwood-Venus-Leier.pdf.png): failed to open stream: No such file or directory in /home/customer/www/xn--knstlerisch-geformt-59b.com/public_html/wp-includes/functions.php on line 3332

    Then I deactivated the plugin, no more error messages but also no more previews!!! How do it avoid the error messages and how can I run the plug in, uninstall it and keep the preview files!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author kubiq

    (@kubiq)

    Hello,

    it’s not an error, but just a warning.

    It means what it says – there are missing images, so you need to regenerate PDF thumbnails and it should be ok then.

    There are also some edge-case possibilities, like that you don’t have enough free HDD space on your hosting, or your PDF can not be processed because of low server resources, file is locked or not accessible, etc… but you would see these in debug.log so I guess it’s not your case.

    You can also disable WP_DEBUG in your wp-config.php and you will not see any errors, warnings or notices anymore then.

    Thread Starter peterstevens

    (@peterstevens)

    Thank you for your reply,?
    When I try to regenerate the images by running the plugin again, it simply states that all files (as a long list) have a thumbnail…

    And then ALL thumbnails are lost when I deactivate the plugin…

    • This reply was modified 11 months, 2 weeks ago by peterstevens.
    Plugin Author kubiq

    (@kubiq)

    Can you manually verify on FTP or by a link in a browser that these files exist and they are accessible? Because that warning says opposite. You need to find out what is the problem… why that file can not be loaded. There are probably just 3 possibilities – it doesn’t exist or it is corrupted or it is not accessible for some reason.

    Well, of course you can not deactivate the plugin… same as you can not deactivate SEO plugin and expect web to have SEO features, or translation plugin and expect to have multilingual web after deactivation… it doesn’t make sense.

Viewing 3 replies - 1 through 3 (of 3 total)
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