I can create google ads account from listing and ads

  • Resolved vubao12xhp

    (@vubao12xhp)


    11 months, 3 weeks ago

    I cant create an account from Google listing and ads. When I click on create a new account, it keep notice that Unable to create Google Ads account. Please try again later. Please help me solve this problem.

    • This topic was modified 11 months, 3 weeks ago by vubao12xhp.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there! Thanks for contacting us. I’m happy to help you.

    In order to take a closer look, please send the following information to help you investigate:

    System Status Report: You can find it via?WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Error Log: Share a copy of any fatal error log found under?WooCommerce > System Status > Logs?(if any error is visible).

    Please check within?Marketing > Google Listing & Ads, if the correct Google account associated with the merchant account is connected to the site there? If this is not connected correctly, you will get an authorization error.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter vubao12xhp

    (@vubao12xhp)

    @carolm29 I have sent this information to your email. Looking forward to your response. Thank you

    Hey, @vubao12xhp!

    Thank you!

    Just to confirm, you sent it by creating a ticket here: https://woocommerce.com/my-account/create-a-ticket/?

    If not, can you please confirm to which email you sent it so we can make sure we can continue to assist you?

    Thank you!

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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