Login user after validating the activation link?　not working anymore

  • Resolved emmamiumiu

    (@emmamiumiu)


    11 months, 3 weeks ago

    Hello,

    I’ve activated the activation email setting, and the user role setting about registration, i’ve selected by mail. I want to check the “Login user after validating the activation link?” so that after clicking on the link my user is already login.

    When i check the option and update the role, the option is not saved (the checked is not set, and if i try to register and im not login after clicking the link.

    I’ve tried update to the new plugin option but i doesnt seem to make it work.

Viewing 8 replies - 1 through 8 (of 8 total)

  • @emmamiumiu

    1. Try to do a Theme/Plugin conflict test.

    https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

    2. Enable PHP error logging if the debug will give some more info about this issue.

    Read this guide: “How to enable debug logging”

    https://docs.ultimatemember.com/article/1751-enable-debug-logging

    You will probably get a PHP log file with notices and errors in this file:
    .../wp-content/debug.log

    Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the Forum’s CODE format.

    Thread Starter emmamiumiu

    (@emmamiumiu)

    Hi !

    I’ve switched theme and when i checked with the other theme, the option was checked!

    I’ve updated the parent theme. When i switch to parent theme, the option is checked but still not on the child theme.

    I’ve enabled the debug log, at first i got a depreciated log from an plugin which i was not using, so i remove it. But since then, my debug log is empty so i dont really know what to do.

    @emmamiumiu

    checked but still not on the child theme

    You must look in your child theme’s functions.php for a custom code snippet
    which is conflicting with this checkbox option.

    Thread Starter emmamiumiu

    (@emmamiumiu)

    @missveronicatv

    Yes, i’ve tried removed all of the custom code snippet around UM login but it didnt change anything.

    Also the option was working until recently with the same content on functions.php.

    I have two environments. After testing on the staging environment and having the OK from my client to push the change on the live website, i found out i couldn’t check the option on live website and while checking the staging environment found the option unchecked and couldn’t save it anymore.

    @emmamiumiu

    Can you show a screen copy of the UM Forms Builder settings for this field. Upload to imgur.com and share the link here in the Forum.

    Look at your Browser web Console if you have any JavaScript errors.
    Mouse right button click, select Inspect then Console in the Menu.

    • This reply was modified 11 months, 3 weeks ago by missveronica.
    Thread Starter emmamiumiu

    (@emmamiumiu)

    @missveronicatv

    The problem is not in the UM forms builder settings for a particular field. It’s in the User Roles settings of the plugin.

    View post on imgur.com

    Mmhh, I’ve just tried to register again, and i click the link it takes me the page i want as a login user. (The page is accessible only if login).

    So even if the check doesnt appear in the dashboard, the option is saved on the backend. That’s a bit weird.

    @emmamiumiu

    I tried once again but I can’t reproduce your issue.

    I’ve updated the parent theme. When i switch to parent theme, the option is checked but still not on the child theme.

    This indicates that you have an issue with custom code in the child theme’s functions.php file.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @emmamiumiu

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
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